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Home > Web Development > Chatbots > Microsoft Copilot Studio - The Copilot Studio Masterclass
Microsoft Copilot Studio - The Copilot Studio Masterclass
Microsoft Copilot Studio - The Copilot Studio Masterclass

Microsoft Copilot Studio - The Copilot Studio Masterclass: The Ultimate Guide to Building and Designing Chatbots with Copilot Studio

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AU$14.99 AU$151.99
Full star icon Full star icon Full star icon Empty star icon Empty star icon 3 (1 Ratings)
Video Jun 2024 11hrs 46mins 1st Edition
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Key benefits

  • Comprehensive introduction to Microsoft Copilot Studio
  • Step-by-step guide to building basic and advanced chatbots
  • Real-world examples of internal HR and customer service chatbot

Description

Dive into the world of conversational AI with our masterclass on Microsoft Copilot Studio. This course begins with a thorough introduction to Copilot Studio, covering its core concepts and the significance of building chatbots. You'll gain insights into the course roadmap and learn about the prerequisites and environment setup necessary for a seamless learning experience. Moving forward, the course delves into the practical aspects of chatbot creation. Starting with basic chatbot construction, you’ll explore creating topics, asking user questions, and publishing your Copilot to various platforms like Microsoft Teams and websites. The course further covers advanced conversational design, including conditional logic, entity management, and variable utilization. You'll also learn to integrate data sources and leverage generative AI for enhanced chatbot functionality. As you progress, you'll explore action creation, dynamic chaining, and the intricacies of developer streams within Copilot Studio. You will also learn to measure chatbot performance, gather customer feedback, and understand sessions and billing. The masterclass culminates in building full-fledged chatbots for internal HR and customer service applications, ensuring you are well-prepared for real-world implementations.

Who is this book for?

This course is perfect for individuals with a Microsoft 365 Business subscription and an interest in Microsoft Copilot Studio. It’s suited for those eager to build personalized copilots, including working professionals seeking comprehensive knowledge about Copilot Studio, office workers aiming to leverage AI for productivity, and managers looking to transform their businesses with Generative AI. No prior experience with Power Automate is required, but it will be beneficial for understanding action concepts.

What you will learn

  • Create and publish chatbots using Microsoft Copilot Studio
  • Implement conversational design principles and advanced logic
  • Integrate various data sources and utilize generative AI
  • Develop and manage entities, variables, and automations
  • Measure and optimize chatbot performance for better user satisfaction
  • Transform business processes with the integration of Microsoft Copilot and Generative AI

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Jun 06, 2024
Length: 11hrs 46mins
Edition : 1st
Language : English
ISBN-13 : 9781836208716
Category :
Web Development
Concepts :
Chatbots
Tools :
CoPilot

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Publication date : Jun 06, 2024
Length: 11hrs 46mins
Edition : 1st
Language : English
ISBN-13 : 9781836208716
Category :
Web Development
Concepts :
Chatbots
Tools :
CoPilot

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Table of Contents

12 Chapters
Introduction Chevron down icon Chevron up icon
The idea behind Copilot Studio
What is Copilot Studio?
Why build Copilots and chatbots with Copilot Studio?
What is this course?
Course roadmap
About the instructor
Keys to success
Leave a rating
Prerequisites and Environment Setup
Builder - First Chatbot Chevron down icon Chevron up icon
Introduction to Builder Stream in Copilot Studio
Creating a basic Copilot and exploring topics
How to create a topic in Copilot Studio
Asking the user a question
Publishing a Copilot to Microsoft Teams
Publishing to a website
Analytics and sessions with Copilot Studio
Builder - Conversational Design Chevron down icon Chevron up icon
Understanding conditions and conditional logic
Working with entities in Copilot Studio
Utilizing variables in conversations
Creating looped conversations with redirects part 1
Creating looped conversations with redirects part 2
Builder - Data and Generative AI Chevron down icon Chevron up icon
Introduction to Copilot generation from information sources
Building Copilots from website data
Configuring websites with custom instructions and moderation
Adding generative answers to websites manually with Copilot Studio
Gathering information from multiple sites using Bing Custom Search
Document upload with Copilot part 1
Document upload with Copilot part 2
SharePoint TeamSite integration with Copilot part 1
SharePoint TeamSite integration with Copilot part 2
OneDrive integration with Copilot
Builder - Actions Chevron down icon Chevron up icon
Creating an action in Copilot Studio
Calling an action using Q&A inputs
Calling an action with plugin where inputs are dynamic
Dynamic chaining part with Copilot 1
Dynamic chaining part with Copilot 2
Dynamic chaining part with Copilot 3
Optional: fixing the dynamic chaining bug
Dynamic chaining with other inputs
Developer - Topics Chevron down icon Chevron up icon
Introduction to Developer Stream in Copilot Studio
General authoring topics in Copilot Studio
Creating content: authoring topics
Creating content with rich text with Copilot Studio
Creating content with rich images
Rich content demonstration
Creating content with dynamic cards
Adaptive cards demonstration
Message variation techniques in Copilot
Power FX introduction
System topics overview
Creating a fallback topic
Conversation design principles
Using trigger phrases effectively
Developer - Entities and Variables Chevron down icon Chevron up icon
Creating entities in Copilot Studio
Managing entities in Copilot Studio
Utilizing regular expressions
Implementing slot filling
Introduction to variables
Understanding variable scoping
Developer - Automations Chevron down icon Chevron up icon
Why automation matters with Copilot Studio
Introduction to Power Automate
Power Automate core concepts
Power Automate introduction demo
Debugging and troubleshooting
Debugging and troubleshooting demo
Power Virtual Agents connector
Power Virtual Agents connector demo
Understanding limitations
Limitations demo
Exception handling for limitations
Microsoft Dataverse introduction
Storing data demo
Updating chatbot to store data
Updating chatbot to store data demo
Creating power outage tickets
Demo: address lookup for power outage tickets part 1
Demo: address lookup for power outage tickets part 2
Demo: address validation for power outage tickets
Demo: creating power outage tickets part 1
Demo: creating power outage tickets part 2
Looking up power outage tickets with Copilot
Lookup power outage ticket demo part 1
Lookup power outage ticket demo part 2
Developer - Publishing and Analytics Chevron down icon Chevron up icon
Private Copilot website overview
Designing a custom canvas
Branding strategies
Branding with colors
Choosing fonts for branding
Measuring your chatbot's performance
Chatbot performance measurement demo
Customer satisfaction surveys
Understanding sessions and billing
Full Chatbots - Internal HR Chatbot Chevron down icon Chevron up icon
Introduction
Add topics in Copilot
Authentication with Generative AI
Create a Booking action
Linking actions with Copilot
Publish Copilot to Teams
Full Chatbots - Customer Service Example Chevron down icon Chevron up icon
Introduction
Add website
Add conversational design
Add adaptive cards
Add actions
Fix errors
Publish and test
Walkthrough
Fix concat errors
Conclusion Chevron down icon Chevron up icon
Conclusion and next steps

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