Troubleshooting locating a Windows device

To get the location of a lost or stolen Windows device on a map, use the Locate device action in Microsoft Intune.

These are the Windows versions supported:

• Windows 10 version 20H2 (10.0.19042.789) or later
• Windows 10 version 2004 (10.0.19041.789) or later
• Windows 10 version 1909 (10.0.18363.1350) or later
• Windows 10 version 1809 (10.0.17763.1728) or later

The Windows Location service is off by default, as illustrated in the following screenshot:

Figure 16.38 – Location service is off

It requires the user to turn it on if they want to leverage this feature or create a policy that turns the location service on. To do that, perform the following steps:

1. Create a policy in the Settings Catalog to enable the location service on your Windows devices, as illustrated in the following screenshot:

   Figure 16.39 – Enable Location Service profile

2. Search for privacy and select...