You're reading from Mastering Microsoft Endpoint Manager Deploy and manage Windows 10, Windows 11, and Windows 365 on both physical and cloud PCs

Product type Paperback

Published in Oct 2021

Publisher Packt

ISBN-13 9781801078993

Length 666 pages

Edition 1st Edition

Tools

Microsoft Project

Concepts

Network Security

Author (1):

Per Larsen

View More author details

Table of Contents (24) Chapters

Preface

1. Section 1: Understanding the Basics

2. Chapter 1: Introduction to Microsoft 365 FREE CHAPTER

3. Chapter 2: What Is Unified Endpoint Management?

4. Section 2: Windows 365

5. Chapter 3: Introducing Windows 365

6. Chapter 4: Deploying Windows 365

7. Section 3: Mastering Microsoft Endpoint Manager

8. Chapter 5: Requirements for Microsoft Endpoint Manager

9. Chapter 6: Windows Deployment and Management

10. Chapter 7: Manager Windows Autopilot

11. Chapter 8: Application Management and Delivery

12. Chapter 9: Understanding Policy Management

13. Chapter 10: Advanced Policy Management

14. Chapter 11: Office Policy Management

15. Chapter 12: User Profile Management

16. Chapter 13: Identity and Security Management

17. Chapter 14: Monitoring and Endpoint Analytics

18. Chapter 15: Universal Print

19. Section 4: Tips and Tricks from the Field

20. Chapter 16: Troubleshooting Microsoft Endpoint Manager

21. Chapter 17: Troubleshooting Windows 365

22. Chapter 18: Community Help

23. Other Books You May Enjoy

Service health and message center

SERVICE HEALTH shows active incidents and advisories. This information is made easy to access in the MEM admin center, as you can see from the following screenshot representation. The same information is also available in the Microsoft 365 Service health dashboard in the Microsoft 365 admin center:

Figure 16.3 – Service health and message center

In the Tenant admin blade, you have an option to log a free support ticket when you have a Microsoft Intune subscription, as illustrated in the following screenshot:

Figure 16.4 – Intune support

Click on Intune to start the Microsoft Intune support workflow. First, you will be guided through common scenarios or recommended support articles. If none of these help you to resolve your issue, you can create a support request, where you need to provide as much detailed information as possible.