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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
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Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

Server-side Scripting

Server-side scripting in ServiceNow might seem easier than client-side scripting, because you don't have to worry about AJAX, asynchronysity, or large performance impacts for seemingly optimized queries. However, due to the expanded and adjusted functionality of server-side JavaScript, there are a few additional pitfalls to be mindful of.

Scripts that run on the server provide a great deal of power and control to the developer that's equipped to use them properly; however, they can also put great strain on the server if used improperly. Infinite loops and a great deal of in server-side scripts can be far more difficult to resolve than client-side issues. It's best to always be mindful of this fact when writing server-side scripts, and test your code thoroughly.

One way to test your server-side code is by using background scripts. This provides a script window that allows you...

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