Key Metrics for Incident Response

Currently, organizations are facing a huge number of security incidents, where hackers exploit flaws in cybersecurity defenses in order to breach networks, systems, and users. One clear result of this is the immense costs that organizations have to deal with once they are hacked. These costs are attributed to multiple factors, such as direct theft by hackers and extortion, alongside indirect costs from employee turnover, loss of brand reputation, and fines. Therefore, there is much at stake, and this has pushed organizations to increase their focus on security, particularly Incident Response (IR).

The IR process as a whole can be hard to track since it is widely scoped and involves many processes and individuals. However, to ensure that an organization's security goals are met and that its overall security stature is continually improved, security and IT teams need to measure the performance of IR efforts. A common approach to measuring...