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Implementing Microsoft Dynamics 365 Customer Engagement

You're reading from   Implementing Microsoft Dynamics 365 Customer Engagement Configure, customize, and extend Dynamics 365 CE in order to create effective CRM solutions

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Product type Paperback
Published in Mar 2020
Publisher Packt
ISBN-13 9781838556877
Length 426 pages
Edition 1st Edition
Concepts
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Author (1):
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Mahender Pal Mahender Pal
Author Profile Icon Mahender Pal
Mahender Pal
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Table of Contents (14) Chapters Close

Preface 1. Introduction to Dynamics 365 CE FREE CHAPTER 2. Implementation Methodology 3. Requirement Gathering and Analysis 4. Preparing Functional and Technical Design Documents 5. Configuring Your Dynamics 365 CE Organization 6. Customizing Dynamics 365 CE 7. Extending Dynamics 365 CE 8. Integrating Dynamics 365 CE with Other Applications 9. Business Intelligence and Reporting 10. Testing and User Training Planning 11. Migration and Upgrade 12. Deployment and Go-Live Support 13. Other Books You May Enjoy

Extending Dynamics 365 CE

This chapter will help you understand how to extend the behavior of Dynamics 365 CE using custom code. We will learn about the extendibility architecture of Dynamics 365 CE and the layers where we can extend Dynamics 365 CE. We will discuss how we can write client-side code for entity forms and fields. We will also discuss options for retrieving entity data using Web API code. Later, we will discuss details about plugin development, such as writing plugin assembly, registering plugin assembly, and debugging plugin code to implement our custom logic using server-side code. Debugging plugins will help you troubleshoot any issues with plugin development.

The main topics that we are going to discuss in this chapter are as follows:

  • Extendibility architecture
  • Implementing client-side logic
  • Implementing server-side logic
  • Implementing custom logic using plugins...
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