Summary

This chapter explored the intricacies of evaluating potential use cases for GenAI, equipping you with the tools to discern optimal applications for this transformative technology. By examining different viewpoints and criteria, we’ve established a framework to determine whether a given use case aligns with GenAI’s strengths and limitations.

The key takeaways are as follows:

• At the heart of every successful GenAI implementation lies clear and demonstrable business value. Ask yourself how GenAI will directly enhance your current operations, unlock new revenue streams, or improve customer experience. Without a tangible benefit, the technology itself holds little merit.
• We identified two broad categories of use cases where GenAI shines: comprehension and generation. Comprehension focuses on analyzing and extracting meaning from data, while generation leverages that understanding to produce entirely new content. Consider which category your use...