Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Save more on your purchases! discount-offer-chevron-icon
Savings automatically calculated. No voucher code required.
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Newsletter Hub
Free Learning
Arrow right icon
timer SALE ENDS IN
0 Days
:
00 Hours
:
00 Minutes
:
00 Seconds
Expert Cube Development with SSAS Multidimensional Models
Expert Cube Development with SSAS Multidimensional Models

Expert Cube Development with SSAS Multidimensional Models: For Analysis Service cube designers this is the hands-on tutorial that will take your expertise to a whole new level. Written by a team of Microsoft SSAS experts, it digs deep to optimize your Business Intelligence capabilities.

eBook
AU$14.99 AU$60.99
Paperback
AU$75.99
Subscription
Free Trial
Renews at AU$24.99p/m

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Table of content icon View table of contents Preview book icon Preview Book

Expert Cube Development with SSAS Multidimensional Models

Chapter 2. Building Basic Dimensions and Cubes

Having prepared our relational source data, we're now ready to start designing a cube and some dimensions. This chapter covers the steps you need to go through in order to create simple dimensions and cubes, and although you may be confident that you know how to do this already, we encourage you to read through this chapter nonetheless. You may be familiar with the overall process, but some of the detailed recommendations that we make may be new to you, and they could save you a lot of time and effort later on in your project.

In this chapter, we'll be taking a look at the following topics:

  • Creating Data Sources and Data Source Views

  • Creating dimensions, setting up user hierarchies, and configuring attribute relationships

  • Creating a simple cube

  • Deployment and processing

From a methodology point of view, this chapter represents the creation of the first draft of your cube. In subsequent chapters, we'll look at how you tackle the more advanced modeling...

Multidimensional and Tabular models


As mentioned in the introduction, this book only concerns itself with Analysis Services Multidimensional models. With Analysis Services 2012, however, there is a second type of Analysis Services: Tabular models. Analysis Services Tabular models do much the same thing as Analysis Services Multidimensional models—an end user would probably not be able to tell if they were querying one type or the other—but the development experience and the underlying technology of the two types of models are very different.

The development experience for Analysis Services Tabular models is very similar to that of Power Pivot: the basic concepts are relational, you load data into tables and you create relationships between tables; there's a big contrast between this and the world of dimensions, attributes, measure groups, and cubes that we'll encounter in this book. The approach the Tabular model takes makes it very easy to create simple models, but arguably makes it harder...

Choosing an edition of Analysis Services


Before we start developing with Analysis Services, we need a clear idea of which edition of Analysis Services we're going to be developing for. There are three choices: Standard Edition, which is the cheapest but is missing some features; and BI Edition and Enterprise Edition, which are more expensive, but feature-complete. The only difference between BI Edition and Enterprise Edition, as far as Analysis Services Multidimensional goes, is that BI Edition is licensed on a server and Client Access License (CAL) model, whereas Enterprise Edition is licensed on a per-core model. The licensing cost is likely to be the major factor in the decision about which edition to choose. If money is no object, then you should use Enterprise Edition or BI Edition.

If money is an issue, then you'll just have to live with the limitations of Standard Edition. Of course, if we install Analysis Services on a server that already has SQL Server installed, then there are no...

Setting up a new Analysis Services project


The first step towards creating a new cube is to create a new Analysis Services project in SSDT. Immediately after doing this, we strongly recommend putting your new project into source control. It's easy to forget to do this, or not bother, because building a cube doesn't seem like a traditional development project, but you'll be glad that you did it when you receive your first request to rollback a change to a complex MDX calculation.

As you're probably aware, there are two ways of working with Analysis Services projects in SSDT:

  • Project mode: This is where you work with a local Visual Studio project and deploy to your Analysis Services server only when you're happy with all the changes you've made

  • Online mode: This is where you edit your Analysis Services database live on the server and commit changes every time you click on the Save button

You'll only be able to use source control software effectively if you work in the project mode. Therefore...

Creating data sources


Once we've created a new project and configured it appropriately, the next step is to create a data source object. Even though you can create multiple data sources in a project, you probably shouldn't. If you've read the previous chapter, then you'll know that we recommend that all of the data needed for your cube should already be present in a single data mart.

You are then faced with the choice of which OLE DB provider to use, since there are often several different options for any given relational database. For SQL Server data sources, you have the option of using the SQLClient .NET data provider, the Microsoft OLE DB provider for SQL Server and the SQL Server Native Client (often referred to as SNAC). You should always choose the SQL Server Native Client since it offers the best performance. For Oracle data sources, the choice is more complicated since, even though Oracle is a supported data source for Analysis Services, there is a long list of bugs and issues. Some...

Creating Data Source Views


In an ideal world, if you've followed all of our recommendations so far, then you need to do very little work in your project's Data Source View (DSV)—nothing more than selecting the views representing the dimension and fact tables and setting up any joins between the tables that weren't detected automatically. Of course, in the real world, you have to compromise your design sometimes and that's where a lot of the functionality available in Data Source Views comes in useful.

When you first create a new DSV, the easiest thing to do is to go through all of the steps of the wizard, but not to select any tables yet. You can then set some useful properties on the DSV, which will make the process of adding new tables and relationships much easier. In order to find them, right-click on some blank space in the diagram pane and click on Properties. They are:

  • RetrieveRelationships: By default, this is set to True, which means that SSDT will add relationships between tables...

Designing simple dimensions


Next, let's build some dimensions. As this is one of the more complicated steps in the cube design process, it's a topic we'll return to again in the future chapters when we need to deal with more advanced modeling scenarios. Right now, we'll concentrate on the fundamentals of dimension design.

Using the New Dimension wizard

Running the New Dimension wizard will give you the first draft of your dimension, something you'll then be able to tweak and tidy up in the Dimension Editor afterwards. The first question you'll be asked, in the Select Creation Method step is how you want to create the new dimension and there are effectively the following two choices:

  • Create the dimension from an existing table or view in your data source (the Use an existing table option)

  • Have SSDT create a dimension automatically for you and optionally fill it with data (the other three options)

The Select Creation Method step of the New Dimension wizard is shown in the following screenshot:

In...

Building a simple cube


With some dimensions built, the next step is to run the cube wizard to create the cube itself. Remember that at this stage, all we want to do is build a very simple cube so that we can test-drive the data, so we're not going to do anything other than run the wizard. You'll be doing a lot of work in the Cube Editor in the next stage of development, but if you've set up the DSV in the way we recommend, then you'll find that when you've finished running the wizard, you will have something that you can deploy, process and browse immediately with no changes required.

Using the New Cube wizard

On the Select Creation Method step of the wizard, as with the same step of the New Dimension wizard, choose the Use an existing table option—the Create an Empty Cube and the Generate Tables in the Data Source options can be ignored for now. The former is useful in more advanced scenarios, but regarding the latter, we'll repeat what we said earlier: you should model your data properly...

Summary


With processing complete, you can take a look at your cube for the first time, either in the Browser tab of the Cube Editor or in your client tool of choice. Now is a good time to reflect on what we've seen of the cube development process so far. We've created a very basic cube from a single fact table and a few dimensions rather than attempting to build something more complex. This has allowed us to get a feel for our data and have something to show our users quickly so that they can check if we're on the right track. We then built a single Data Source and Data Source View. Since we spent time getting our data modeling right earlier, there was very little to do here other than connect to our data warehouse and select the tables or views we want to work with. Next, we built a few of the less complex dimensions we need, configuring attribute relationships and creating user hierarchies as necessary. Finally, we ran the New Cube wizard to build our basic cube, then deployed and processed...

Left arrow icon Right arrow icon
Download code icon Download Code
Estimated delivery fee Deliver to Australia

Economy delivery 7 - 10 business days

AU$19.95

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Feb 24, 2014
Length: 402 pages
Edition :
Language : English
ISBN-13 : 9781849689908
Vendor :
Microsoft
Category :
Tools :

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Estimated delivery fee Deliver to Australia

Economy delivery 7 - 10 business days

AU$19.95

Product Details

Publication date : Feb 24, 2014
Length: 402 pages
Edition :
Language : English
ISBN-13 : 9781849689908
Vendor :
Microsoft
Category :
Tools :

Packt Subscriptions

See our plans and pricing
Modal Close icon
AU$24.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
AU$249.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just AU$5 each
Feature tick icon Exclusive print discounts
AU$349.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just AU$5 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total AU$ 257.97
SQL Server Analysis Services 2012 Cube Development Cookbook
AU$90.99
Expert Cube Development with SSAS Multidimensional Models
AU$75.99
MDX with SSAS 2012 Cookbook
AU$90.99
Total AU$ 257.97 Stars icon
Banner background image

Table of Contents

11 Chapters
Designing the Data Warehouse for Analysis Services Chevron down icon Chevron up icon
Building Basic Dimensions and Cubes Chevron down icon Chevron up icon
Designing More Complex Dimensions Chevron down icon Chevron up icon
Measures and Measure Groups Chevron down icon Chevron up icon
Handling Transactional-Level Data Chevron down icon Chevron up icon
Adding Calculations to the Cube Chevron down icon Chevron up icon
Adding Currency Conversion Chevron down icon Chevron up icon
Query Performance Tuning Chevron down icon Chevron up icon
Securing the Cube Chevron down icon Chevron up icon
Going in Production Chevron down icon Chevron up icon
Monitoring Cube Performance and Usage Chevron down icon Chevron up icon

Customer reviews

Top Reviews
Rating distribution
Full star icon Full star icon Full star icon Full star icon Half star icon 4.5
(19 Ratings)
5 star 68.4%
4 star 21.1%
3 star 5.3%
2 star 5.3%
1 star 0%
Filter icon Filter
Top Reviews

Filter reviews by




Rick Oller Jul 30, 2014
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Expert Cube Development with SSAS Multidimensional Models is a thorough, in-depth tour of SSAS 2012 from the Multidimensional models perspective. The authors state up front that this is not a book about SSAS Tabular models and this is an important distinction to keep in mind, as it affects the entire approach to SQL Server BI, from the installation of SSAS forward.We are taken through a basic cube setup, mercifully not using the Northwinds sample database. I like how the authors repeatedly caution that a number of key elements need to be gotten right in the data mart before cube setup begins. While these elements can also be dealt with in the cube definition, it doesn’t mean they should be, and that distinction is borne out by experience, which the authors clearly have, in spades.We are presented with a number of useful components of SSAS Multidimensional Models including Measure Groups, Drillthroughs, Calculations (with a smattering of MDX code, about as much as I could handle) and some useful chapters on security and performance tuning.I was relieved that this was not a 1,000+ page book designed to monopolize shelf space in the tradition of old school technical book publishing. For me, it struck a good balance between level of detail and keeping things moving, so I was able to productively work through it in a reasonable amount of time. For a fairly dry topic the authors managed to keep it interesting, although it helps as a reader if you have some cube exposure (as I did) prior to attempting this book.
Amazon Verified review Amazon
A strict customer Jan 14, 2017
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Yes, this is a great book. Very thorough, packed with knowledge. This is quality you'd expect from Chris Webb, the guy that knows SSAS throughout.
Amazon Verified review Amazon
Philippe Geiger May 25, 2014
Full star icon Full star icon Full star icon Full star icon Full star icon 5
First, the authors are not unknown, it is the best experts in their field. Chris Webb, Alberto Ferrari, and Marco Russo are known for their decision-making skills.Then, the content of the book is at the height of the quality of these authors: in a Word, perfect. When many books introduce basic information for who want to begin to create a cube, this one goes further: the examples are well chosen and sufficiently complete.In a few words, it's the book that anyone must have (like me) to improve the functioning of their multidimensional models.
Amazon Verified review Amazon
Brian Alan Carlson Jan 24, 2016
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I've been impressing my coworkers with my knowledge of cube development from reading this book. It's not a beginner book, but it's clear enough that you don't need a lot of experience either.
Amazon Verified review Amazon
Sherry Li Jun 15, 2014
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Expert Cube Development with SSAS 2012 Multidimensional Models was published earlier this year by Packt Publishing. It’s the second edition of the very successful book on SSAS cube development by three well-known industry leaders, Chris Webb, Alberto Ferrari and Marco Russo.This book is not a tutorial book on using SSAS as a tool. It is more of a guided tour through the lifecycle of building an Analysis Services solution with an informed commentary telling you what to do, what not to do, and what to look out for.Reading this book cover to coverIf you are a SSAS cube developer, you would want to read this book cover to cover, no matter what level you are, with the exception of absolute beginners who do not understand basic Analysis Services concepts yet, such as what a cube and a dimension is.I bought the first edition a few years ago, but didn't read it cover to cover because at the time I didn't find some of the topics relevant to my work. Earlier this year I bought the second edition and I found myself unable to put the book down. By the time I knew it, I had already read it cover to cover once, with pages of notes in Microsoft OneNote. Knowing that my cube development skills could have progressed much faster, I wish I had read the book a few years ago cover to cover.So don’t repeat the same mistake I made. Whether you already have the first edition or just bought the new 2012 edition, go ahead and start reading it now.What I enjoyed about the bookI don't wish to spoil your fun with the book, so I'll just gloss over a few key points about the book.1. Beginner developers might think that cube development is all about how to use SSAS as yet another tool. This book will change your mind. The big chunk of Chapter 1 focused on the data modeling for Analysis Services. Then the book moved on to Chapter 2 to show you how to build basic dimensions and cubes. More complex dimension modeling is covered in Chapter 3. Data modeling for measures and measure groups is covered in Chapter 4. What I enjoyed the most is how the book presented the challenges we all encountered in our day-to-day work and provided the best practices in terms of data modeling in Analysis Services multidimensional model.2. Microsoft Analysis Services is not a standalone technology, it's part of a family of technologies and disciplines that all work together to make it possible for end-users to do interactive data analysis, reporting, and visualization. From a developer's point of view, these technologies include the SQL Server engine, the Reporting Services, the Analysis Services, with the Integration Services in the middle as the glue. The disciplines include, but are not limited to, data warehouse data modeling, multidimensional modeling, and designing and implementation for performance and good user experience. I personally find that being able to fit all these techniques and disciplines together in the lifecycle of building an Analysis Services solution is not an easy task. Throughout the book the authors did a fantastic job of showing how each technique and discipline can fit seamlessly to build high performance cubes.3. As a tool, Analysis Services is very easy to use; some might say too easy. Dimensions and cubes are built with various wizards with properties already being filled with default values. You can have a cube up and running in a matter of minutes. Some properties are for cube's client tools to consume, but many of the properties are cube's metadata and will end up having some impact on the cube processing performance, query performance, and/or storage engine performance. Assuming that your cube has started its life with a good design, then a good portion of a cube developer's job is to understand what those impacts are and to make informed trade-off decisions. This book is a life-saving book that tells you what those properties mean, what to do with them, what not to do, and what to watch out for.4. Bad cube query performance can be detrimental for your Analysis Services projects. The book has devoted an entire Chapter 8 to query performance tuning. The concept of query performance tuning is very familiar to SQL Server developers, but cube query performance tuning methodology has its own twist and turns, such as the Formula Engine vs. the Storage Engine, the partitions and aggregations, and tuning an algorithm in MDX. The book explains in detail what to do with each methodology and even the right tools and scripts to use to get the job done correctly.5. I also like the many links in the book to other very detailed white papers, such as "The Analysis Services 2008 R2 Performance Guide", and "The Many-to-Many Revolution". Many blog posts are also included in the book, such as the blog posts from Mosha Pasumansky who was considered the most influential person in MDX.No covering of SSAS Tabular modelsAs you may know, as of SQL Server 2012, there are two versions of Analysis Services: Multidimensional and Tabular. Although both of them are called Analysis Services and can be used for much the same purposes, the development experience for the two is completely different.I have bought the first edition a few years ago. Although this is basically the same book as the first edition, I still went ahead and bought it because the 2012 edition has a new section that talks about the DAX query support in SSAS 2012 multidimensional model. Don't get me wrong, this book only covers SSAS Multidimensional models. But it's nice to have a new section on how SSAS 2012 multidimensional model supports not only MDX queries, but also DAX queries.No substantial changes in this second editionSince there are no substantial changes in this second edition, it’s probably not worth buying a copy of the second edition if you already have a copy of the first edition. What is covered in the first edition should work perfectly fine in SSAS 2008 and 2012, and even in 2014. This is because Microsoft has not added anything that is substantially new to SSAS Multidimensional models since the 2008 version. But if you don't have the 2008 edition, I'd recommend you to buy this new 2012 edition, even if you are still working on cubes in SSAS 2008.Not a book for absolute beginnersIf you still need to understand basic Analysis Services concepts, such as what a cube and a dimension is, then this book is not book for you. This book does not take the form of a basic tutorial either.Authors’ personal experience and thoughts are invaluableChris Webb, Alberto Ferrari, and Marco Russo are well-known in the SSAS and MDX community. This is an invaluable book because it contains their personal experience and thoughts. I myself visit Microsoft books online (BOL) very often. But if a book is solely derived from BOL then it is not too useful for me, as I can read it in the BOL myself. I am putting this review on my blog, and also planning to put it out on Amazon and Barnes and Nobel, hoping that all cube developers will read the book cove to cover.Packt PublishingPackt Publishing is one of my favorite tech book publishers. Their books focus on practicality, recognizing that readers are ultimately concerned with getting the job done. They also offer a subscription service, which I personally also use. Good job for putting out "Expert Cube Development with SSAS 2012"!
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela