Creating a Business Process Flow
After understanding Business Process Flow, the following steps explain how to create a Business Process Flow. It is very simple due to a user-friendly UI:
- Go to
Settings
|Processes
:
![](https://static.packt-cdn.com/products/9781788399784/graphics/cd709baa-669a-42e1-b1da-09d938d71930.png)
- On the
Actions
toolbar, clickNew
:
![](https://static.packt-cdn.com/products/9781788399784/graphics/05a84fbf-d327-462d-b5e5-d58cede4e2ca.png)
- The Create Process dialog box will appear on the screen. Next, complete the required fields as per these specifications:
1. Enter a P
rocess
name
for the Business Process Flow. In this example, we will create a Phone to case
Business Process Flow example.
2. In the Category
, specify the process category, and select Business Process Flow.
3. Select the entity from the entity list to specify which one you wish to create a Business Process Flow. Here we select the Case Entity:
![](https://static.packt-cdn.com/products/9781788399784/graphics/79724630-046e-41ad-8c88-e2526a597758.png)
- Once the new process is created, the Business Process Flow designer opens, with an already-created stage.
- Drag and drop the
Stage
component from theComponents
tab and drop it on a+
sign in the designer area or canvas area.
1. To set the properties for a stage, click the stage, and...