What Did We Learn?
In Chapter 13, Measure and Learn, we explored the techniques that we use to measure and learn from the increments of the products we deliver in a Delivery Loop by measuring the following:
- Feedback from Showcase and Retrospective events
- Learning from user testing
- Capturing the results of experiments run
- Service delivery and operational performance
- Service level agreements, service level indicators, and service level objectives
- Security
- Performance
- Culture
- Application metrics
- Infrastructure platform and resource usage
This learning is very important and should drive conversations, inferences, and conclusions about what was learned. This is why visualizing these metrics is so powerful. Instantly, we can all see what the current measure is, what the measure was before the last iteration of the Delivery Loop, and what the target measure is to achieve the desired outcome and impact.
If the conversation suggests we are...
