Integrating Zoho CRM with other third-party software

In this section, we will consider some of the types of software we can integrate with and get you started on how you can achieve this.

Before we begin integrating the software, it is necessary to understand why we should consider integrating Zoho with other business applications.

Reasons to integrate with a third-party application

The most common reason(s) for integrating with third-party software is to further automate business processes, thus avoiding duplicate data entry and reducing human error. In an ideal world, we may have all of our processes managed within a single application, and in certain industries, industry-specific software can and does manage this. However, historically these systems were expensive and not cost-effective as a small business may have needed only 20% of the capability but would have to pay 100% of the price.

While Zoho has a peerless ecosystem that does allow businesses to manage the entire...