Planning for quality management
One of the main things to keep in mind regarding the knowledge area of quality management is that it is a cycle, rather than a straight line from the beginning to the end of a project. Quality is continuous and iterative, from the first planning meeting to the final verification from the customer that the result is fit for use. Then you can go through the Validate Scope process, get formal approval of the result, and close out the project. Quality is always considered. I want you to imagine the face of a clock:
- Noon is the plan quality management process. Planning is where we put together the quality management plan, which describes how and what we will do to accomplish the result to specifications and with as few defects as possible. We will do this by considering requirements, risks, stakeholders, and the scope of work while defining our process for creating and maintaining quality. Then we will move clockwise to 12:30 during project execution...
