Infrastructure as the foundation for API analytics

If you build a website and it takes too long to load, it does not matter how amazing its design is because a good portion of the customers will bounce off the web page without experiencing it. If you create a checkout page to accept payments and the payments only go through 80% of the time while erroring out the other 20%, you will be losing 20% of the revenue. These are performance-related issues that determine the user experience without any dependency on the design of the product. In the case of APIs, we tend to spend a lot of time thinking about design and developer experience, but a key aspect of the API experience is the performance of the APIs, which would determine their reliability and scalability, and the customer’s ability to use the APIs.

In the same way that a customer doesn’t consciously measure the page load times of a web page but only responds to the slowness in a negative way, customers may not be...