Conventions used

There are a number of text conventions used throughout this book.

Code in text: Indicates code words in text, database table names, folder names, filenames, file extensions, pathnames, dummy URLs, user input, and Twitter handles. Here is an example: "In my experience, there is a message that says something like, something went wrong, goodbye."

A block of code is set as follows:

<code>,
{
  "Name": "ContactFlowEvent",
  "Details": {
    "ContactData": {
      "Attributes": {},
      "Channel": "VOICE",

Bold: Indicates a new term, an important word, or words that you see onscreen. For example, words in menus or dialog boxes appear in the text like this. Here is an example: "Once you click on Amazon Connect, you will be greeted with the Connect service."

Tips or important notes

Appear like this.