Preface

Salesforce Nonprofit Cloud enables a 360-degree view of people related to your nonprofit to connect fundraising, program management, and grantmaking.

This book starts by covering the tools and features that make up Nonprofit Cloud, helping you understand their standard functionalities and how Nonprofit Success Pack (NPSP)'s data architecture is critical to implementation. You'll learn how the Nonprofit Cloud Program Management Module can connect your programs, automate case management, and track client progress. After that, you'll explore the tools to create a change management process to increase user adoption. Moving ahead, you will understand how to configure necessary permissions for NPSP administration and will explore how declarative tools help better align the goals of a nonprofit organization. Toward the concluding chapters, you'll cover customizations, deployment, custom reports, and dashboards for fundraising analytics, as well as best practices for data management to maintain data integrity.

By the end of this book, you'll be able to build and configure Nonprofit Cloud for a variety of use cases to achieve maximum social impact with the least amount of technical debt.