How does the organization define success?
In Chapter 7, Is Change Difficult for Your Organization?, we covered the definition of success viewed from Vision, Values, Methods, Obstacles, and Measures (V2MOM) and the organization's alignment. We also talked about SMART metrics: Specific, Measurable, Achievable, Relevant, Timely.
In this section, the success we want to define is the success of the Nonprofit Cloud implementation itself. The Agile process promotes continual and iterative improvements. How do you and the organization know when the implementation is finished?
Everything we have discussed in this chapter so far helps with defining the success of the project. Using the five whys methodology, you should be able to eliminate assumptions and get to the root causes of problems. Creating user stories with the team brings into focus the goals for the implementation. The acceptance criteria associated with the user stories are what is used to test for the successful...
