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Using CiviCRM

You're reading from   Using CiviCRM Develop and implement a fully functional, systematic CRM plan for your organization Using CiviCRM

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Product type Paperback
Published in Feb 2011
Publisher Packt
ISBN-13 9781849512268
Length 464 pages
Edition 1st Edition
Languages
Tools
Concepts
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Table of Contents (21) Chapters Close

Using CiviCRM
Credits
Foreword
About the Authors
About the Reviewers
www.PacktPub.com
Preface
1. Achieving Your Mission with CiviCRM FREE CHAPTER 2. Planning Your CRM Implementation 3. Installation, Configuration, and Maintenance 4. CiviCRM Basics: Moving through the System and Working with Contacts 5. Collecting, Organizing, and Importing Data 6. Communicating Better 7. Fundraising: Money for Your Mission 8. Growing Your Membership and Interacting with Members 9. Managing Events 10. Interacting with Constituents: Managing Cases 11. Providing Support: Grant Management 12. Telling Your Story: Building Reports 13. Customization, Community, and Cooperation Index

Reporting


You can create contributions and pledges, manage existing records, conduct robust searches, and take bulk action on the results; but how do you translate the wealth of data in the system into a meaningful report for organization leadership? How do you turn raw data into a story that tells people where the organization is and where it is headed? In this section, we will translate some of the search tools described above into meaningful examples of how you might use them to extract important statistics and report summaries.

Counting prospects with Advanced Search

When trying to determine the number of prospects for different segments, you need to make sure to count contacts rather contributions. For example, if you want to find the number of people who have given a donation between $100 and $500, you would not use Contributions | Find Contributions or Search | Find Contributions because it may return duplicate contact records if the contact has given more than one donation within that...

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