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Home > Data > Operational Intelligence > Splunk Operational Intelligence Cookbook
Splunk Operational Intelligence Cookbook
Splunk Operational Intelligence Cookbook

Splunk Operational Intelligence Cookbook: With Splunk, reporting and communicating insight is simple – find out with this Splunk book, created to help you unlock more effective Business Intelligence

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Splunk Operational Intelligence Cookbook

Chapter 2. Diving into Data – Search and Report

In this chapter, we will cover the basic ways to search the data in Splunk. We will learn about:

  • Making raw event data readable
  • Finding the most accessed web pages
  • Finding the most used web browsers
  • Identifying the top-referring websites
  • Charting web page response codes
  • Displaying web page response time statistics
  • Listing the top viewed products
  • Charting the application's functional performance
  • Charting the application's memory usage
  • Counting the total number of database connections

Introduction

In the previous chapter, we learned about the various ways to get data into Splunk. In this chapter, we will dive right into the data and get our hands dirty.

The ability to search machine data is one of Splunk's core functions, and it should come as no surprise that many other features and functions of Splunk are heavily driven-off searches. Everything from basic reports and dashboards through to data models and fully featured Splunk applications are powered by Splunk searches behind the scenes.

The Search Processing Language (SPL)

Splunk has its own search language known as the Search Processing Language (SPL). This SPL contains hundreds of search commands, most of which also have several functions, arguments, and clauses. While a basic understanding of SPL is required in order to effectively search your data in Splunk, you are not expected to know all of the commands! Even the most seasoned ninjas do not know all the commands and regularly refer to the Splunk manuals...

Making raw event data readable

When a basic search is executed in Splunk from the search bar, the search results are displayed in a raw event format by default. To many users, this raw event information is not particularly readable, and valuable information is often clouded by other less valuable data within the event. Additionally, if events span several lines, only a few events can be seen on screen at any one time.

In this recipe, we will write a Splunk search to demonstrate how we can leverage Splunk commands to make raw event data readable, tabulating events and displaying only the fields we are interested in.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and search results area.

How to do it...

Follow the given steps to search and tabulate the selected event data:

  1. Log in to your Splunk server.
  2. Select the Search &amp...

Finding the most accessed web pages

One of the data samples we loaded in Chapter 1, Play Time – Getting Data In, contained access logs from our web server. These have a Splunk sourcetype of access_combined and detail all pages accessed by users of our web application. We are particularly interested in knowing which pages are being accessed the most, as this information provides great insight into how our e-commerce web application is being used. It could also help influence changes to our web application such that rarely visited pages are removed, or our application is redesigned to be more efficient.

In this recipe, we will write a Splunk search to find the most accessed web pages over a given period of time.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and the time range picker to the right of it.

How to do...

Finding the most used web browsers

Users visiting our website use a variety of devices and web browsers. By analyzing the web access logs, we can understand which browsers are the most popular and, therefore, which browsers our site must support as a minimum. We can also use this same information to help identify the types of devices that people are using.

In this recipe, we will write a Splunk search to find the most used web browsers over a given period of time. We will then make use of both the eval and replace commands to clean up the data a bit.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and the time range picker to the right of it.

How to do it...

Follow the given steps to search for the most used web browsers:

  1. Log in to your Splunk server.
  2. Select the Search & Reporting application.
  3. Ensure that the time range...

Identifying the top-referring websites

Our web access logs continue to give us great information about our website and the users visiting the site. Understanding where our users are coming from provides insight into potential sales leads and/or which marketing activities might be working better than others. For this information, we look for the referer_domain field value within the log data.

In this recipe, we will write a Splunk search to find the top-referring websites.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and the time range picker.

How to do it...

Follow the given steps to search for the top-referring websites:

  1. Log in to your Splunk server.
  2. Select the Search & Reporting application.
  3. Ensure that the time range picker is set to Last 24 hours and type the following search into the Splunk search bar. Then, click...

Introduction

In the previous chapter, we learned about the various ways to get data into Splunk. In this chapter, we will dive right into the data and get our hands dirty.

The ability to search machine data is one of Splunk's core functions, and it should come as no surprise that many other features and functions of Splunk are heavily driven-off searches. Everything from basic reports and dashboards through to data models and fully featured Splunk applications are powered by Splunk searches behind the scenes.

The Search Processing Language (SPL)

Splunk has its own search language known as the Search Processing Language (SPL). This SPL contains hundreds of search commands, most of which also have several functions, arguments, and clauses. While a basic understanding of SPL is required in order to effectively search your data in Splunk, you are not expected to know all of the commands! Even the most seasoned ninjas do not know all the commands and regularly refer to the Splunk manuals, website...

Making raw event data readable

When a basic search is executed in Splunk from the search bar, the search results are displayed in a raw event format by default. To many users, this raw event information is not particularly readable, and valuable information is often clouded by other less valuable data within the event. Additionally, if events span several lines, only a few events can be seen on screen at any one time.

In this recipe, we will write a Splunk search to demonstrate how we can leverage Splunk commands to make raw event data readable, tabulating events and displaying only the fields we are interested in.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and search results area.

How to do it...

Follow the given steps to search and tabulate the selected event data:

  1. Log in to your Splunk server.

  2. Select the Search & Reporting...

Finding the most accessed web pages

One of the data samples we loaded in Chapter 1, Play Time – Getting Data In, contained access logs from our web server. These have a Splunk sourcetype of access_combined and detail all pages accessed by users of our web application. We are particularly interested in knowing which pages are being accessed the most, as this information provides great insight into how our e-commerce web application is being used. It could also help influence changes to our web application such that rarely visited pages are removed, or our application is redesigned to be more efficient.

In this recipe, we will write a Splunk search to find the most accessed web pages over a given period of time.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and the time range picker to the right of it.

How to do it...

Follow the...

Finding the most used web browsers

Users visiting our website use a variety of devices and web browsers. By analyzing the web access logs, we can understand which browsers are the most popular and, therefore, which browsers our site must support as a minimum. We can also use this same information to help identify the types of devices that people are using.

In this recipe, we will write a Splunk search to find the most used web browsers over a given period of time. We will then make use of both the eval and replace commands to clean up the data a bit.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and the time range picker to the right of it.

How to do it...

Follow the given steps to search for the most used web browsers:

  1. Log in to your Splunk server.

  2. Select the Search & Reporting application.

  3. Ensure that the time range picker...

Identifying the top-referring websites

Our web access logs continue to give us great information about our website and the users visiting the site. Understanding where our users are coming from provides insight into potential sales leads and/or which marketing activities might be working better than others. For this information, we look for the referer_domain field value within the log data.

In this recipe, we will write a Splunk search to find the top-referring websites.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and the time range picker.

How to do it...

Follow the given steps to search for the top-referring websites:

  1. Log in to your Splunk server.

  2. Select the Search & Reporting application.

  3. Ensure that the time range picker is set to Last 24 hours and type the following search into the Splunk search bar. Then, click on the...

Charting web page response codes

Log data often contains seemingly cryptic codes that have all sorts of meanings. This is true of our web access logs, where there is a status code that represents a web page response. This code is very useful, as it can tell us whether certain events were successful or not. For example, error codes found in purchase events are less than ideal, and if our website was at fault, then we might have lost a sale.

In this recipe, we will write a Splunk search to chart web page responses against the various web pages on the site.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and the time range picker.

How to do it...

Follow the given steps to chart web page response codes over time:

  1. Log in to your Splunk server.

  2. Select the Search & Reporting application.

  3. Ensure that the time range picker is set to Last...

Displaying web page response time statistics

No one likes to wait for a web page to load, and we certainly do not want users of our web application waiting either! Within our web access logs, there is a field named response that tracks the total time the page has taken to load in milliseconds.

In this recipe, we will track the average page load time over the past week at different times of the day.

Getting ready

To step through this recipe, you will need a running Splunk Enterprise server, with the sample data loaded from Chapter 1, Play Time – Getting Data In. You should be familiar with the Splunk search bar and the time range picker.

How to do it...

Follow the given steps to search and calculate web page response time statistics over the past week:

  1. Log in to your Splunk server.

  2. Select the Search & Reporting application.

  3. Ensure that the time range picker is set to Last 7 Days and type the following search into the Splunk search bar. Then, click on the magnifying glass icon or hit Enter.

    sourcetype...
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Description

This book is intended for users of all levels who are looking to leverage the Splunk Enterprise platform as a valuable operational intelligence tool. The recipes provided in this book will appeal to individuals from all facets of a business – IT, Security, Product, Marketing, and many more!
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Publication date, Length, Edition, Language, ISBN-13
Publication date : Oct 31, 2014
Length: 414 pages
Edition : 1st
Language : English
ISBN-13 : 9781849697842
Category :
Data
Concepts :
Operational Intelligence
Tools :
Splunk

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Publication date : Oct 31, 2014
Length: 414 pages
Edition : 1st
Language : English
ISBN-13 : 9781849697842
Category :
Data
Concepts :
Operational Intelligence
Tools :
Splunk

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Table of Contents

11 Chapters
1. Play Time – Getting Data In Chevron down icon Chevron up icon
1. Play Time – Getting Data In
Introduction
Indexing files and directories
Getting data through network ports
Using scripted inputs
Using modular inputs
Using the Universal Forwarder to gather data
Loading the sample data for this book
Defining field extractions
Defining event types and tags
Summary
2. Diving into Data – Search and Report Chevron down icon Chevron up icon
2. Diving into Data – Search and Report
Introduction
Making raw event data readable
Finding the most accessed web pages
Finding the most used web browsers
Identifying the top-referring websites
Charting web page response codes
Displaying web page response time statistics
Listing the top viewed products
Charting the application's functional performance
Charting the application's memory usage
Counting the total number of database connections
Summary
3. Dashboards and Visualizations – Make Data Shine Chevron down icon Chevron up icon
3. Dashboards and Visualizations – Make Data Shine
Introduction
Creating an Operational Intelligence dashboard
Using a pie chart to show the most accessed web pages
Displaying the unique number of visitors
Using a gauge to display the number of errors
Charting the number of method requests by type and host
Creating a timechart of method requests, views, and response times
Using a scatter chart to identify discrete requests by size and response time
Creating an area chart of the application's functional statistics
Using a bar chart to show the average amount spent by category
Creating a line chart of item views and purchases over time
Summary
4. Building an Operational Intelligence Application Chevron down icon Chevron up icon
4. Building an Operational Intelligence Application
Introduction
Creating an Operational Intelligence application
Adding dashboards and reports
Organizing the dashboards more efficiently
Dynamically drilling down on activity reports
Creating a form to search web activities
Linking web page activity reports to the form
Displaying a geographical map of visitors
Scheduling the PDF delivery of a dashboard
Summary
5. Extending Intelligence – Data Models and Pivoting Chevron down icon Chevron up icon
5. Extending Intelligence – Data Models and Pivoting
Introduction
Creating a data model for web access logs
Creating a data model for application logs
Accelerating data models
Pivoting total sales transactions
Pivoting purchases by geographical location
Pivoting slowest responding web pages
Pivot charting top error codes
Summary
6. Diving Deeper – Advanced Searching Chevron down icon Chevron up icon
6. Diving Deeper – Advanced Searching
Introduction
Calculating the average session time on a website
Calculating the average execution time for multi-tier web requests
Displaying the maximum concurrent checkouts
Analyzing the relationship of web requests
Predicting website-traffic volumes
Finding abnormally sized web requests
Identifying potential session spoofing
Summary
7. Enriching Data – Lookups and Workflows Chevron down icon Chevron up icon
7. Enriching Data – Lookups and Workflows
Introduction
Looking up product code descriptions
Flagging suspicious IP addresses
Creating a session state table
Adding hostnames to IP addresses
Searching ARIN for a given IP address
Triggering a Google search for a given error
Creating a ticket for application errors
Looking up inventory from an external database
Summary
8. Being Proactive – Creating Alerts Chevron down icon Chevron up icon
8. Being Proactive – Creating Alerts
Introduction
Alerting on abnormal web page response times
Alerting on errors during checkout in real time
Alerting on abnormal user behavior
Alerting on failure and triggering a scripted response
Alerting when predicted sales exceed inventory
Summary
9. Speed Up Intelligence – Data Summarization Chevron down icon Chevron up icon
9. Speed Up Intelligence – Data Summarization
Introduction
Calculating an hourly count of sessions versus completed transactions
Backfilling the number of purchases by city
Displaying the maximum number of concurrent sessions over time
Summary
10. Above and Beyond – Customization, Web Framework, REST API, and SDKs Chevron down icon Chevron up icon
10. Above and Beyond – Customization, Web Framework, REST API, and SDKs
Introduction
Customizing the application's navigation
Adding a force-directed graph of web hits
Adding a calendar heatmap of product purchases
Remotely querying Splunk's REST API for unique page views
Creating a Python application to return unique IP addresses
Creating a custom search command to format product names
Summary
Index Chevron down icon Chevron up icon
Index

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Rating distribution
Full star icon Full star icon Full star icon Full star icon Half star icon 4.2
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1 star 13.3%
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Chad Jan 08, 2016
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Amazing book for getting to know Splunk! The fact they run you through real world exercises with sample data is incredibly helpful.
Amazon Verified review Amazon
owen1 Jul 19, 2016
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Great book and is an easy read with a lot of references and guides with step by step instructions. I recommend it to anyone in the InfoSec world that focuses on Splunk!
Amazon Verified review Amazon
A. Beeber Nov 20, 2014
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I have had a keen interest in Splunk for over 2 years and have seen the product grown and evolve from 4.2 to the current release of 6.2. Coming from the IT/Legal Compliance background, I have found the product at times challenging (learning regular expressions... anyone?). When Splunk Operational Intelligence came out for pre-order, it quickly caught my eye and was quick to add it to my wish list.This latest publication has been a real blessing. It includes the latest features within Splunk, like pivot tables and includes steps on how to build your own applications. So far I have found the book very helpful. I like how the information is arranged and how the how-to steps are presented in a very visual format. The author's use of examples are also very helpful and very easy to implement in any environment. To be fair I am only halfway through this book. But will post an update when I have completed it.My recommendation is that if you are new to Splunk, then get this book. It will help you get up to speed on the product and can help you navigate the extensive material provided by Splunk. If you are an experienced Splunker, some of the book's contents maybe redundant, but even so a walk through on some of the new features cant hurt. I've found a few useful nuggets of information as I worked through the book. I hope this review helps. Go get the latest version from splunk.com, get this book and get splunking!Disclaimer, I was fortunate enough to receive a electronic copy of this book by the publisher. My review was independent of this as I was about to order to the ebook this week. That said, I'll probably will buy the hard back copy because I have found it to be really helpful. I hope the author continues to provided revised editions as the product continues to evolve and perhaps develop a book more geared for Splunk deployments, the clustering of Indexers and SplunkWeb servers and walking the reader on setting up SSO Proxy servers using IIS and Apache.
Amazon Verified review Amazon
BENJAMIN AFOLABI Dec 01, 2014
Full star icon Full star icon Full star icon Full star icon Full star icon 5
One of the best Splunk book available in the market..This will definitely get you started and even help advance users.
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Lee Gorby Jul 05, 2016
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Really good for beginners!
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Modern Generative AI with ChatGPT and OpenAI Models
Modern Generative AI with ChatGPT and OpenAI Models
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May 2023 286 pages
Full star icon 4.2 (35)
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Deep Learning with TensorFlow and Keras – 3rd edition
Deep Learning with TensorFlow and Keras – 3rd edition
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Oct 2022 698 pages
Full star icon 4.6 (45)
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Machine Learning Engineering with Python
Machine Learning Engineering with Python
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Aug 2023 462 pages
Full star icon 4.6 (38)
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FAQs

What is the digital copy I get with my Print order? Chevron down icon Chevron up icon

When you buy any Print edition of our Books, you can redeem (for free) the eBook edition of the Print Book you’ve purchased. This gives you instant access to your book when you make an order via PDF, EPUB or our online Reader experience.

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
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What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela