Accuracy
Accuracy and efficiency are two critical factors in RPA that determine the success of the automation process. In this section, we will discuss why accuracy and efficiency are important for RPA, as well as how they can be measured and used as metrics and KPIs.
Why is accuracy important for RPA?
Accuracy is the ability of the RPA system to perform tasks without making errors. Accuracy is essential because it ensures that the automated process is working correctly and the results are reliable. If the RPA system is not accurate, it can lead to serious consequences for the business, such as incorrect financial reporting, legal compliance issues, or customer dissatisfaction.
Inaccurate RPA systems can also lead to wasted time and resources. If an RPA system is making errors, it can take longer to complete a task, and humans may need to intervene to correct the mistakes. This defeats the purpose of RPA, which is to save time and reduce costs.
