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Implementing Order to Cash Process in SAP

You're reading from   Implementing Order to Cash Process in SAP An end-to-end guide to understanding the OTC process and its integration with SAP CRM, SAP APO, SAP TMS, and SAP LES

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Product type Paperback
Published in May 2021
Publisher Packt
ISBN-13 9781801076104
Length 452 pages
Edition 1st Edition
Concepts
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Author (1):
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Chandrakant Agarwal Chandrakant Agarwal
Author Profile Icon Chandrakant Agarwal
Chandrakant Agarwal
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Toc

Table of Contents (15) Chapters Close

Preface 1. Chapter 1: Introduction to the Order to Cash Cycle 2. Chapter 2: Master Data in SAP CRM FREE CHAPTER 3. Chapter 3: Master Data in SAP APO 4. Chapter 4: Master Data in SAP TMS 5. Chapter 5: Master Data in SAP LES 6. Chapter 6: Basic Functions in Sales Document 7. Chapter 7: Sales Document Processing in SAP CRM 8. Chapter 8: Order Fulfillment with SAP APO 9. Chapter 9: Transportation Requirements in SAP TMS 10. Chapter 10: Transportation Planning and Freight Order Management in SAP TMS 11. Chapter 11: Logistics Execution in SAP LES 12. Chapter 12: Customer Billing 13. Chapter 13: Analytics 14. Other Books You May Enjoy

Analytics overview

Analytics helps you measure, predict, and optimize the overall Order to Cash cycle, which results in customer satisfaction. In analytics, data that's gathered via operational transactions is analyzed in terms of how customers are being serviced. This can help us identify the key customers and help with cross-selling and up-selling potential. Analytics helps forecast the organization's needs and determine the customer's behavior. Data collection and analysis is an ongoing and iterative process. With effective analytics, companies can reduce their unnecessary inventories, thereby reducing overall inventory costs.

Analytics provides organizations with real-time insights into key customer information, such as their identity, behavior, activity, and much more. This helps organizations plan their manufacturing processes and accomplish on-time delivery. Sales and accurate transportation data helps customers and transportation service specialists provide...

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