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Hands-On Chatbots and Conversational UI Development

You're reading from Hands-On Chatbots and Conversational UI Development Build chatbots and voice user interfaces with Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, and Alexa Skills

Product type Paperback

Published in Dec 2017

Publisher Packt

ISBN-13 9781788294669

Length 392 pages

Edition 1st Edition

Languages

JavaScript

Tools

Alexa Skills

Concepts

Chatbots

Author (1):

Srini Janarthanam

View More author details

Table of Contents (11) Chapters

Preface

1. Introduction FREE CHAPTER

2. Tour Guide for Your City

3. Let's Talk Weather

4. Building a Persona Bot

5. Let's Catch a Train

6. Restaurant Search

7. The News Bot

8. My TV Guide

9. My Man Friday

10. More Resources

Let's Catch a Train

So far, we have built chatbots and deployed them on messaging platforms such as Facebook Messenger. Facebook Messenger is currently the most popular messaging service. However, there is a messaging service that has existed for quite a long time and is still popularly used by businesses to connect with customers. Short Messaging Service, which is popularly abbreviated as SMS, is a great platform for chatbots. Businesses around the globe use this service to send thousands of notification messages to customers at various phases of their journey: marketing, sales, transactions, delivery, and so on. And the best part is that it does not require any internet data to communicate.

In this chapter, we will design and build a chatbot to help users plan their train journeys. We will use a Transport data API to obtain information about trains, their arrival...

The rest of the chapter is locked

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Authors (1)

Janarthanam

Janarthanam

Srini Janarthanam is an expert in conversational systems and has been working in the field for over 15 years. He has led and worked on several projects, building conversational systems for a variety of domains including tourism, healthcare, and education. He obtained doctorate in Philosophy (PhD) from the University of Edinburgh for his work in Artificial Intelligence and Natural Language Processing. He is currently the co-founder and director of Chatomate, a UK brand building tailored chatbots, AI, and automation solutions for businesses. Previously, he worked as a research associate at Heriot-Watt University and the University of Edinburgh. He has published over 50 articles and papers in online chatbot magazines, journals, and international research conferences.

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