Scaling to the rest of your organization
The Scale phase involves revisiting the feedback your project has received so far (both positive and critical) and adjusting your delivery methodology to overcome any technical and organizational challenges. Where the Experiment phase may have focused on a few particular projects, tasks, or business processes, the Scale phase will likely expand to see Teams used in ways you didn't anticipate. It's important to maintain support and flexibility to ensure the broadest adoption of the platform—good ideas can come from anywhere and are not limited to only the project team.
In this section, we'll explore the best practices for ensuring you complete a successful Microsoft Teams rollout and adoption.
Defining success
In the Start and Experiment phases, you likely identified key projects, tasks, or processes that could benefit from Microsoft Teams. You probably also worked on building user stories and usage scenarios to...