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Emotional Intelligence for IT Professionals

You're reading from   Emotional Intelligence for IT Professionals The must-have guide for a successful career in IT

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Length 280 pages
Edition 1st Edition
Concepts
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Author (1):
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Emília M. Ludovino Emília M. Ludovino
Author Profile Icon Emília M. Ludovino
Emília M. Ludovino
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Table of Contents (10) Chapters Close

Preface 1. What is Emotional Intelligence? FREE CHAPTER 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

Summary

In this chapter, we have covered the five pillars of emotional resilience: stay calm, cool and collect (first pillar), calm down when strong emotions arise (second pillar), create positive emotions daily (third pillar), develop self-compassion (fourth pillar), be grateful (fifth pillar) to know how to build emotional resilience and cope with the stress, anxiety, shame, guilt, depression, lack of support from family, friends, employers, the feeling of being overwhelmed, stressed out, depressed and burnout.

You have learnt that emotional resilience is the skill to adjust to change and move on, from negative or traumatic experiences, in a positive way. To keep a healthy balance between a tough head and a warm heart. As you build your emotional intelligence competencies and skills you are also building your emotional resilience.

You have learnt that being emotionally resilient...

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