Preface

Hello there! Robotic Process Automation (RPA) is the practice of automating manual, repetitive, and time-consuming tasks performed by humans. This is achieved by completing those tasks using software programs called robots (bots). UiPath is a leading RPA software platform, and it strives to complement the core RPA capabilities with additional features to move enterprises toward an intelligent automation paradigm.

There are three main pillars for any RPA engagement:

• RPA strategy, governance, and resource management
• RPA delivery and program management
• RPA operation, service, and maintenance

There are many resources that cover the first two pillars, so this book aims to cover the third pillar. This book will present all the best practices for administering, monitoring, reporting, maintaining, and managing DevOps for your UiPath RPA program.

I will provide relevant information and guide you through some of the UiPath administration and support activities that happen in real UiPath programs based on two main sources of information:

• My experience and knowledge from the past few years in this process automation domain
• Interviews with UiPath RPA champions leading the UiPath CoE (at different stages of maturity) in different industries across the globe

As per the Analyst Report (Jan 2022), the UiPath platform is the leader in the RPA space. The product is expected to grow much faster, along with the proportional growth in the RPA adoption rate by companies, in the next few years. As the adoption rate and the maturity of the RPA programs increase, the mandatory UiPath administration, support, maintenance, monitoring, and deployment activities will become more challenging compared to developing the bots. This is one of the major hurdles for many firms that are looking to scale their UiPath RPA program.

There is a lot of demand for UiPath Support professionals and they have faster growth opportunity compared to UiPath development.