This is a key skill in most, if not all, careers. As developers or managers, we all have stakeholders to be accountable to and to satisfy by fulfilling their requirements and expectations. Specific to managers, but often forgotten, is the fact that their own team is a key stakeholder. This could be their own development team or a matrix project team.
As we have already discussed Skill 3 – Team leadership, which covers the main principles of managing your own team as key stakeholders, for the remainder of this chapter, our focus will be on stakeholder management from a project manager's perspective. This angle covers the remaining key aspects of the essence of stakeholder management, which boils down to building and maintaining relationships, and setting and meeting expectations.
The Association for Project Management (APM) explains...
