Time for action – configuring permissions to profiles
Of course, the permissions and levels that I've suggested in this Time for action section are just my views. You will know best as to what is most appropriate for your business. Let's get on with it then.
Hover over the Administration tab, click on Permissions, and select the Customer Service profile, or whatever profile you are configuring from the left-hand side menu.
Take time to examine the tabs and the options associated with them.
Try adding permissions for one of the tabs. For the freelance writer, I would just enable the View functionality for the Tools tab and the View, Add, and Edit functionalities for the CMS tab. The reason we need to assign View to Tools is because the CMS tab will not be visible otherwise.
Go back to a user's subtab in Employees, edit the user, and assign the profile you have just amended to the user. Now log in as that user and see the changes taking effect.
Now log in again as the administrator and make the...
