Troubleshooting common OpsMgr issues

With the best will in the world and no matter how well you manage your OpsMgr environment, there's inevitably going to be times when you run into problems. In the following sections we'll show you some management packs, tools and reports that can be used to aid troubleshooting and we'll also cover a few of the more common issues that you might encounter.

Working with the Operations Manager management pack

A lot of people working with OpsMgr tend to underestimate the usefulness of one of the very first management packs that gets deployed into their management groups during installation – the Operations Manager management pack.

This management pack is an excellent starting point to go to when you're having problems with any of your management servers, gateways, agents and even network devices. In Figure 11.25 you can see the abundance of views and dashboards it offers to help gain a better understanding of the health and performance...