Trust is key to successful DevOps
Viktor Farcic: So trust is key to your vision of successful DevOps teams?
Kevin Behr: Yes, trust is vital. I'm convinced, for example, that the US military operates on the principle that you will move at the speed of your collective trust. You'll see this same principle at work within your company or in your own team. When you're frustrated that you can't get things done, you should immediately assess the level of trust around you. Ask yourself, "Are things transactional here?" For example, if you place an order, do I then give you a plate? Or do we have a relationship, and do we have trust?
"That empathy of figuring out what went wrong, and working together, is what builds trust."
— Kevin Behr
I have a story I use to explore trust. I read an article where there was a conversation between a US General, who was in a foreign country, and a General from that poorer country. The General from...