What to Measure?
What you measure is what you get. – H. Thomas Johnson
In assessing what to measure as part of the Build, Measure, Learn, feedback loop, we are going to be standing on the shoulders of giants. There is a whole literature section on DevOps metrics available to us and we are going to call out our current favorites here. Top of that list is the DevOps DORA report1 and the book Accelerate,2 which are works where scientists described how they have taken a data-driven approach to measuring DevOps culture and practice. In the DORA report, effective IT delivery organizations take about an hour to get code from committed into trunk (in Git) to "running in production". This sounds great! So let's look at some of the detailed metrics that allow us to hone in on such a goal.
Measuring Service Delivery and Operational Performance (SDO)
A key question for any team is, What does good look like?
From the research in Accelerate, it appears that...
