Chapter 6: Understanding IoT Device Management
IoT device management is such an essential IoT service that you'd find it hard to find a large-scale and production-grade IoT solution that doesn't use it.
In large-scale IoT solutions, you need to have full control and management over deployed IoT devices, which are typically in the thousands or even millions. If you don't have an efficient way to manage and control that fleet of devices, then many issues can affect your IoT business – operational, support, bad customer experience, and security issues, to mention just a few.
An IoT device management capability offers a broad spectrum of functionalities that will support any IoT solution, such as device provisioning and authentication, device configuration and control, device monitoring, device diagnostics and troubleshooting, and firmware and software updates and maintenance.
In Chapter 1, Introduction to the IoT – The Big Picture, we explained the...
