Search icon CANCEL
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
Communication Toolkit for Introverts

You're reading from   Communication Toolkit for Introverts With practical techniques optimized for introverts, find your voice in everyday business situations

Arrow left icon
Product type Paperback
Published in Dec 2014
Publisher
ISBN-13 9781783000685
Length 248 pages
Edition Edition
Concepts
Arrow right icon
Author (1):
Arrow left icon
Patricia Weber Patricia Weber
Author Profile Icon Patricia Weber
Patricia Weber
Arrow right icon
View More author details
Toc

Table of Contents (15) Chapters Close

Communication Toolkit for Introverts
Credits
About the Author
About the Reviewer
Preface
1. Communication Preferences of Introverts and Extroverts FREE CHAPTER 2. Identify and Count on Your Introvert Strengths 3. Confident to Communicate 4. Your Hardworking Wrench: Tighten or Open up Your Listening 5. Your Headband Light - Succeeding in the Business Meeting 6. Tape Measure Your Success for Powerful Presentations 7. Do You Have an Axe to Grind? Use a Positive Approach for Workplace Conflict 8. On the Level to Negotiate with Success 9. Power Tools of Influence, Persuasion, and Selling 10. Quiet Communication can Triumph

Are we all in sales?


 

"Power lasts ten years; influence not more than a hundred."

 
 --Korean proverb

Think back to any recent situation where you felt required or were compelled to persuade someone on the merits of something: a disagreement escalating to conflict, dealing with senior management, expressing what you believed was a money-saving idea that was quickly ignored, you wanted a promotion, your new cross-functional team is dysfunctional, or your company has been merged with another and you want to keep your job.

Keep any of these situations in mind as you answer the following statements with only one of the words in the Scale of Words. The more honest you answer, the clearer your understanding of how you generally approach conflict will be and the more options you will have for the future.

Understanding sales, influence, and persuasion

You may be someone in sales or recognize that persuasion works to similar end results. In the end, they are about changing someone's behavior or mind,...

lock icon The rest of the chapter is locked
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at $19.99/month. Cancel anytime