Elicitation and collaboration is a Knowledge Area that focuses on engaging with stakeholders at different levels and stages of the journey toward defining the business needs and requirements for any initiative.
By the end of this chapter, you will have learned about the tasks involved during the process of obtaining information from stakeholders and confirming the results of that information. This chapter also discusses the type of communication that must be performed as part of the elicitation activities. We'll dive into the detail of the BABOK® v3 guide tasks: Prepare for Elicitation, Conduct Elicitation, Confirm Elicitation Results, Communicate Business Analysis Information, and Manage Stakeholder Collaboration, and will bring them to life with practical real-world scenarios and examples. The following shows the workflow of this chapter...
