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Home > Data > Business Intelligence > Getting Started with Tableau 2019.2 - Second Edition
Getting Started with Tableau 2019.2 - Second Edition
Getting Started with Tableau 2019.2 - Second Edition

Getting Started with Tableau 2019.2: Effective data visualization and business intelligence with the new features of Tableau 2019.2, Second Edition

By Tristan Guillevin
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Book Jun 2019 260 pages 2nd Edition
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Getting Started with Tableau 2019.2 - Second Edition

Thank you for purchasing Getting Started with Tableau 2019.2. As its title suggests, this book aims to provide you with explanations, advice, tips, and the best practices to start (or continue) your journey through Tableau using the most recent features. You'll always find clear descriptions, reproducible examples, and tutorials. Whether you already know how to use Tableau and want to get familiar with its latest features, or you've never used the tool and want to learn from the beginning, this book is for you, and I hope you enjoy it.

If you are a Tableau user looking for information about its new features and how to use them, you are in the right place. If you are new to Tableau, start with Chapter 2, The Tableau Core, to learn about the basics and advanced features of Tableau. Throughout this book, many new features will be explained. Having finished all of the chapters, you can come back here to learn about the newest features in detail.

In this first chapter, we'll cover the new features in Tableau's 2019 releases (2019.1 and 2019.2). This chapter will be divided into two parts, as follows:

  • Connector improvements
  • Worksheet enhancement
  • New actions
  • Empowered Dashboard
  • Tableau Server

For each part, each major feature has its own section. Next to the name of the feature, between brackets, the version that introduced the new feature will be specified.

Tip

This book focuses on data visualization with Tableau Desktop and Tableau Server/Online. Tableau Prep is not covered, as it fulfills a different need. You can learn more about Tableau Prep at https://www.tableau.com/products/prep.

Let's start with Tableau Desktop; get ready to discover many great new features!

To understand and reproduce the examples provided in this chapter, you need to know how to connect to data, build a data source, and create Worksheets and Dashboards.

Connector improvements

There are no

changes regarding the way you connect to data or what you can do with data sources. However, the newest version of Tableau includes four new connectors, all of which have been available since Tableau 2019.1:

Some other data source improvements are as follows:

Now, let's take a look at visualization improvements.

Mapping is the star of the newest Tableau version. We'll cover the new MakePoint and MakeLine functions, as well as the new vector map. These two new features will allow you to enjoy building maps even more than before.

Since Tableau 10.2, you have been able to connect to a spatial file to create maps using the Geometry field (a Point, a Line, or a Polygon). Each new release brought new capabilities, such as using a spatial field directly from a database or the recent spatial join: Intersect. Tableau Desktop 2019.2 brings two new functionalities: MakePoint and MakeLine.

MakePoint and MakeLine are two new functions. MakePoint converts Latitude and Longitude into a spatial point. MakeLine takes two Points and creates a spatial Line. This allows you to create a path between two places on Earth by taking into account the curvature of the earth and joining spatial and nonspatial files with Latitude and Longitude.

Let's visualize the top 100 busiest air routes.

Note

Download the Flights.xlsx Excel file from the Chapter 1: Catching up with Tableau 2019 section of my website, https://tableau2019.ladataviz.com or browse to https://ladataviz.com/wp-content/uploads/2019/05/Flights.xlsx.

This file contains one hundred lines and provides information on the departure and arrival to airports, as well as the number of passengers.

Let's start:

  1. Open Tableau Desktop and select Microsoft Excel.
  2. Connect to the Flights.xlsx file you've just downloaded.
  3. On Sheet1, create a new calculated field. Name it Departure Point and write the following formula: MAKEPOINT([Departure Latitude],[Departure Longitude]).
  4. Create a second calculated field for the arrivals. Name it Arrival Point and write the following formula: MAKEPOINT([Arrival Latitude],[Arrival Longitude]).
  5. You have created two calculated fields that contain spatial points that are mapping the departure and arrival airports. You can test your fields by simply double-clicking on them.
  6. Create a final calculated field for the routes. Name it Air Routes and write the following formula: MAKELINE([Departure Point],[Arrival Point]).
  7. On a blank Worksheet, double-click on Air Routes; this will automatically generate all the paths on a map.
  8. To finalize the visualization, add the Route Dimension in Detail to separate each path, and add the Passengers Measure in Size and Color to visually spot the busiest routes. The following screenshot shows the final results:
    MakePoint and MakeLine (2019.2)

If, like me, you aren't new to Tableau, you will be impressed by how fast and easy it is to achieve this now. That's what we love about each new Tableau release: it always makes our analysis faster and easier to do.

As I said, mapping is the star, so let's continue with this new mapping style.

Are you ready for a smoother, faster, and more powerful than ever mapping experience? Yes, you are! Using maps in Tableau Desktop 2019.2 never felt better. Using the MapBox technology, Tableau maps now use vectors for an incredibly smooth zoom in and out.

Go ahead – open your favorite visualization that includes a map and try it yourself!

But that's not all! Let's open the Maps Layers pane using the Map top menu. Three new styles have been added. You can now visualize your data using the Streets, Outdoors, or Satellite styles. I can now show you where I grew up; good luck finding it:

Vector Map (2019.2)

Oh! And is if this wasn't enough, there are also new data layers that you can add: Terrain, Routes, Water Labels, Cities, Point of Interest, Neighborhoods, Building Footprints, and so on. Each style has newer and richer layers. Mapping has never been so good.

The following is a list of other small visualization improvements:

Now, we'll look at the new features available for Dashboards.

Tableau's power resides in the ability to build simple and powerful visualizations and dashboards in minutes, but also to create interactivity with only a few clicks thanks to Actions. Tableau 2018.3 already introduced two new actions: Go To Sheet and Change Set Values. Tableau 2019.1 and 2019.2 continue to improve on these actions with a great enhancement for Go to URL actions and a revolutionary way of working with parameters: Change Parameter.

The Go to URL... action allows you to open a website directly inside the Dashboard or in a new window. With effect from version 2019.2, you have the ability to choose how to open the URL target in the configuration window:

Let's continue with Change Parameters.

The Change Parameter... is the newest action to be introduced in Tableau 2019.2. It allows you to change the value of a Parameter based on the value on a Worksheet. It was already possible to achieve this thanks to Extensions, but now Tableau has made it official!

Previously, modifying the value of a Parameter was only possible using the Parameter Control card. Now, you can use any action triggers (Hover, Select, or Menu) to modify the current value of a Parameter. As for the highlight action, the value you want to pass to the Parameter has to be in the View.

Let's create an example together. We want to compare the sales value of a state to a parameter and see if the sales are above or below the Parameter's value. The value of the Parameter will be automatically set when you hover over a state, allowing you to easily compare a state with others. For this example, you can use the Sample – Superstore saved data source. Perform the following steps:

  1. On a blank Worksheet, create a new Parameter.
  2. On the Parameter configuration window, name it Sales comparison value, of the Float type with All allowable values, and then click on OK. Your Parameter configuration should look like this:
    Change Parameter (2019.2)
  3. Create a new calculated field, name it Sales comparison, and write the following formula: SUM([Sales])-[Sales comparison value].
  4. Double-click on State, then put Sales in Detail and Sales Comparison in Color. Your visualization should look like this:
    Change Parameter (2019.2)
  5. Open the Worksheet top menu and click on Actions….
  6. Click on the Add Action button and choose Change Parameter….
  7. Name the action Set sales comparison value and set it to run on Hover. In the Target Parameter list, choose Sales comparison value, and in the Value list, choose SUM(Sales). Keep the Aggregation as Sum. Your configuration window should look as follows:
    Change Parameter (2019.2)
  8. Back in your visualization, hovering over a state should change the value of the parameter and therefore allow you to quickly compare the sales of a state to the others. The following is the final result when you hover over Washington:
    Change Parameter (2019.2)

This new action will unlock many new opportunities so that you can create awesome interactions for your users. I can't wait to see what the Tableau Community will create!

Let's continue with all the new features of the Dashboard.

Building Dashboards is definitely one of the most important aspects of using Tableau Desktop. Fortunately, building a simple Dashboard is also something very easy and enjoyable to do. In the process of always making our life easier, Tableau has developed a few very nice new features.

The first important new feature is the ability to show or hide a container with a totally new button.

If you are not new to Tableau, I'm sure you've already made (or had to make) a Dashboard with lots of filters and legends. You know, something that looks like this:

Show/Hide containers (2019.2)

Rejoice, because this is over! You can now add a toggle button to containers, allowing you and your user to show or hide it at will. There's only one condition at the moment, which is that the container needs to be floating.

Adding a toggle button is quite easy: select the containers (with the Select Container option when you click on an item, or use the Item hierarchy in the Layout pane), then select Add toggle button from the container options. A default toggle button is automatically added to your Dashboard. Among the button options, you'll find the ability to Show or Hide the container and edit it with the Edit Button… option.

Note

You can also use the Alt + Click shortcut to perform the button action. Of course, this is only needed in editor mode. When the Dashboard is published or open with Tableau Reader, the button is triggered by a simple click.

If you click on Edit Button… a new window will open. Here, you can choose what Dashboard element will be impacted by the button, the Button Style (image or text), and the Button Appearance. The Button Appearance part lets you choose the Image (or Title and Font), Border, Background, and Tooltip when the item is currently shown or hidden.

Let's create an example together. We will use this new feature to enhance the example that was provided at the beginning of this section.

Note

Download the ZIP file named ToggleButtonStart.zip from the Chapter 1: Catching up with Tableau 2019 section of my website, https://tableau2019.ladataviz.com or, browse to https://ladataviz.com/wp-content/uploads/2019/05/ToggleButtonStart.zip.

Unzip the ToggleButtonStart.zip file and you'll find a Tableau Packaged Workbook that is the start of the example:

  1. Open the ToggleButtonStart.twbx workbook.
  2. Select the filters and legend container, either by double-clicking on the grip part or using the Select Containers option of the items, or by using the Item hierarchy in the Layout pane. You should see the entire horizontal container with a blue outline, like this:
    Show/Hide containers (2019.2)
  3. Go to the option using the descending arrow and select Floating.
  4. Using the grip part, move the containers at the top left. Then, by selecting the left border, increase its width, as shown in the following screenshot:
    Show/Hide containers (2019.2)
  5. Click on the arrow to option the container options and select Add Show/Hide button.
  6. You can now use this button to show and hide the container with the filters and legends. To finalize the Dashboard, you can move the button next to the title, increase its size, and add a tooltip among the button options. Here's the final result:
Show/Hide containers (2019.2)

This new feature allows everyone to build clearer and more efficient Dashboards. The next feature is really simple to understand and use, but will definitely help you save a lot of time.

This is the kind of feature we love: simple and efficient. With Tableau 2019.2, you can now replace any Worksheet in a Dashboard with another new Worksheet. This may not sound like a big deal to newcomers, but Tableau veterans know how useful this new feature is.

To replace a Worksheet, select the existing Worksheet in the Dashboard. Then, on the Sheets pane on the left, hover over the replacement Worksheet and click on the button highlighted in the following screenshot:

Replace Worksheets (2019.2)

That's it! Again: simple and efficient.

Let's finish with the other improvements.

Don't think that the next three improvements don't have their own sections because they aren't important! I decided to group them only because they are all really easy to explain, understand, and use, as you will discover:

That's it for Tableau Desktop. In the next section, we'll see what's new in Tableau Server.

Ask Data is without a doubt one of the most important new features of the 2019 releases. However, the change that everyone will directly spot is the totally new browsing experience, with a new way to group published content and a fresh look.

Tableau Server 2019.1 introduced Mixed Content. This new way of grouping content mixes data sources, Workbooks, flows, and sub-projects in the same view of a project. Say goodbye to different tabs for each content type. Now, you can see everything at the same time. For example, here's the view of a project, World Indicators, that contains a sub-project, Workbooks, and a data source:

New browsing experience (2019.2)

Tableau Server 2019.2 pushes this change further with a totally new look and feel when navigating on Tableau Server. The new Home page displays your recently used content, your favorites, and what other Tableau users are viewing. The top menu has also totally disappeared to leave room for a new left navigation pane. Don't be afraid – the options are still the same. Here's the new Home page:

New browsing experience (2019.2)

As you may have noticed, if you click on a data source, a strange and new tab will open. I said strange, but I should have used the word awesome. This is Ask Data.

Ask Data is the first view that opens when you click on a data source. It's a new tool to query any data sources using the English language. With this new feature, Tableau Server becomes more and more easy to use for everyone. But how does it work, exactly?

On the left, you'll find something similar to the Data pane in Tableau Desktop, and in the middle, a simple search bar with some suggestions. The following is an example of Ask Data when using the Sample – Superstore data source:

Ask Data (2019.1)

All you have to do is ask. Write something in the search bar and a new browser tab will automatically open with the result of what you asked for. For example, if you write sum of profit by state, Ask Data automatically creates a map with the sales in color:

Ask Data (2019.1)

Without any knowledge of how to use Tableau to create a visualization, Ask Data was able to convert some text into a visualization.

On the Data pane on the left, when you hover over a field, a nice tooltip gives you some quick insights about the number of values, their distribution, and even the formula (if it's a calculated field). But wait—there's more! If you click on the small arrow next to a field, you can use the Edit synonyms option. When you add a synonym to a field, you are able to use that synonym in your sentence to create the visualization.

On the top, you can see that the search bar has expanded and suggested that you can adjust the question or use the Clear All button to start over. Here are some examples of what you can add:

Tip

Next to the visualization, you can also use the selector to change the Marks type.

If you are satisfied with the visualization but you want to quickly change a Measure or Dimension, you can click on different fields in the query box to open a menu that allows you to choose a different field and its aggregation. For example, if you click on sum of Profit, you can quickly change it to display the discount instead, as you can see in the following screenshot:

Ask Data (2019.1)

Note

The 2019.2 version of Tableau Server pushes Ask Data even further, allowing you to write simple calculations such as avg sales / avg profit, but you can also create multiple Sheets and save the workbook directly in a project.

Of course, Ask Data doesn't have the flexibility of Tableau Desktop, and you don't have much control over what the result will be. However, it can easily supply a feature users have long demanded: Can you just build a big table where I can search what I want?. With Ask Data, you don't need that anymore.

Next, we'll look at a nice evolution for the alerts.

Alerts is an amazing feature that you can use to receive emails when your data satisfies a condition. With Tableau Server 2019.2, clicking on the Alerts button in the toolbar doesn't open the alert creation window anymore; instead, it opens a new pane on the right. Here's the Alerts view:

New Alerts view (2019.2)

Thanks to this new pane, you can create alerts using the Create button, but also view and subscribe to all the existing Alerts that have been set by other users. When you click on an Alert, you will see all of its details (condition, last triggered, owner, and so on).

With effect from Tableau 2019.1, every Dashboard has a phone layout by default. Its new features will help you preview it.

With effect from Tableau 2019.1, you can preview the layouts on Tableau Server. Above the toolbar, a new button, Preview Device Layouts, is now available, as highlighted in the following screenshot:

Device preview (2019.1)

When you click on the button, Tableau opens preview mode, where you can select Laptop, Tablet, or Phone to see how your Dashboard renders on those different devices.

Let's finish this section with a few other improvements.

Here is a list of other new features available on Tableau Server:

We are in the middle of the year, and with only two new releases, Tableau has already considerably improved its products.

Your Tableau life is now easier than ever before. You can add buttons to show and hide containers, automatically replace a Worksheet in a Dashboard, customize the reference line tooltip, show the sorts control, name your Dashboard zone, control the URL action targets, and sort without having to think twice.

You can also do more than ever. With the new Parameter actions, you will be able to create new types of interactivity between data and users. With the awesome vector maps and new spatial calculations, working with maps has never felt so good.

Ask Data is also a breaking change of Tableau Server for those of you who are already building worksheets and dashboards with Tableau Desktop, but also to all the potential users within your company. They don't need to learn Tableau to build insights. They don't have to understand what a dimension is, nor a measure or how to filter. All they have to do is ask.

2019 is already a great year for Tableau users and the Tableau community. This first chapter, which described its new features, is now over. If you learned how to use Tableau with this book, I hope that this chapter has provided you with a greater desire to use Tableau. If you already know Tableau, I hope this chapter gives you a clear idea and the motivation to use the new versions that are available.. Also, I'm sure this book has more to teach you (and that's surely why you purchased it), so don't hesitate to continue reading: read the tips, try the tutorials, and learn more about Tableau Desktop, Tableau Server, and the Tableau community.

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Key benefits

  • Discover the latest features of Tableau 2019.2
  • Create enterprise-grade dashboards and reports to communicate your insights effectively
  • Get started with Tableau by understanding its core functionalities

Description

Tableau is one of the leading data visualization tools and is regularly updated with new functionalities and features. The latest release, Tableau 2019.2, promises new and advanced features related to visual analytics, reporting, dashboarding, and a host of other data visualization aspects. Getting Started with Tableau 2019.2 will get you up to speed with these additional functionalities. The book starts by highlighting the new functionalities of Tableau 2019.2, providing concrete examples of how to use them. However, if you're new to Tableau, you won't have to worry as the book also covers the major aspects of Tableau with relevant examples. You'll learn how to connect to data, build a data source, visualize your data, build a dashboard, and even share data online. In the concluding chapters, you'll delve into advanced techniques such as creating a cross-database join and data blending. By the end of this book, you will be able to use Tableau effectively to create quick, cost-effective, and business-efficient Business Intelligence (BI) solutions.

What you will learn

Discover new functionalities such as ‘Ask Data’, the new way to interact with your data using natural language Connect tables and make transformations such as pivoting the field and splitting columns Build an efficient data source for analysis Design insightful data visualization using different mark types and properties Develop powerful dashboards and stories Share your work and interact with Tableau Server Use Tableau to explore your data and find new insights Explore Tableau's advanced features and gear up for upcoming challenges
Estimated delivery fee Deliver to Portugal

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Product Details

Country selected
Publication date : Jun 14, 2019
Length 260 pages
Edition : 2nd Edition
Language : English
ISBN-13 : 9781838553067
Vendor :
Tableau
Category :
Data
Concepts :
Business Intelligence
Tools :
Tableau (Beginner)

What do you get with Print?

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Product feature icon Black & white paperback book shipped to your address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
Buy Now
Estimated delivery fee Deliver to Portugal

Premium delivery 7 - 10 business days

€23.95
(Includes tracking information)

Product Details

Publication date : Jun 14, 2019
Length 260 pages
Edition : 2nd Edition
Language : English
ISBN-13 : 9781838553067
Vendor :
Tableau
Category :
Data
Concepts :
Business Intelligence
Tools :
Tableau (Beginner)

Table of Contents

16 Chapters
Preface Chevron down icon Chevron up icon
Preface
Who this book is for
What this book covers
To get the most out of this book
Download the example code files
Get in touch
Section 1: An Introduction to Tableau
1. Catching Up with Tableau 2019 Chevron down icon Chevron up icon
1. Catching Up with Tableau 2019
Connector improvements
Worksheet enhancement
New actions
Empowered Dashboard
Tableau Server
Ask Data (2019.1)
Summary
2. The Tableau Core Chevron down icon Chevron up icon
2. The Tableau Core
The different Tableau products
Speaking Tableau
Dimension and Measure
Blue and green – Discrete and Continuous
The toolbar options
Live or Extract
Summary
3. Getting Started with Tableau Desktop Chevron down icon Chevron up icon
3. Getting Started with Tableau Desktop
Connecting to data
Creating your first set of visualizations
Building your first Dashboard
Using Tableau for data exploration
Summary
Section 2: Connecting, Building, and Sharing
4. Connecting to Data and Simple Transformations Chevron down icon Chevron up icon
4. Connecting to Data and Simple Transformations
Data connections
Join data easily
Union your data
Simple transformations
Summary
5. Building an Efficient Data Source Chevron down icon Chevron up icon
5. Building an Efficient Data Source
Understanding the data source
Refreshing a data source and dealing with changes
Field customization and default properties
Hierarchies
Groups, sets, and bins
Summary
6. Design Insightful Visualizations Chevron down icon Chevron up icon
6. Design Insightful Visualizations
Creating visualizations
The Mark type
Mark properties
Using multiple Measures
Filters
Pages
Worksheet options and formats
Summary
7. Powerful Dashboards, Stories, and Actions Chevron down icon Chevron up icon
7. Powerful Dashboards, Stories, and Actions
Dashboard basics
Dashboard objects
Dashboard actions
Creating a story
Summary
8. Publishing and Interacting in Tableau Server Chevron down icon Chevron up icon
8. Publishing and Interacting in Tableau Server
An introduction to Tableau Server
Publishing and modifying the content
Interacting with published content
Summary
Section 3: Advanced features
9. An Introduction to Calculations Chevron down icon Chevron up icon
9. An Introduction to Calculations
Calculated field basics
Advanced functions
Summary
10. Analytics and Parameters Chevron down icon Chevron up icon
10. Analytics and Parameters
Using built-in Analytics tools
How to work with Parameters
Creating a year-on-year comparator
Summary
11. Advanced Data Connections Chevron down icon Chevron up icon
11. Advanced Data Connections
Cross-database join
Data blending
Wildcard union
Summary
12. Dealing with Security Chevron down icon Chevron up icon
12. Dealing with Security
Tableau Server security
User filters
Row-level filters
Summary
Section 4: After Finishing the Book
13. How to Keep Growing Your Skills Chevron down icon Chevron up icon
13. How to Keep Growing Your Skills
The Tableau Community
Tableau Public
Community projects
Ambassadors, Zen Masters, and Iron Viz
Summary
A. Other Books You May Enjoy Chevron down icon Chevron up icon
A. Other Books You May Enjoy
Leave a review – let other readers know what you think
Index Chevron down icon Chevron up icon
Index

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About the author

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Profile icon Tristan Guillevin
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Tristan Guillevin is a Business Analyst at Ogury. In 2017, he won the Iron Viz - the ultimate data visualization battle, organized by Tableau every year in Las Vegas. His passion for data visualization and for Tableau has taken him around the world. He enjoys helping people with Tableau by making webinars, conferences, and writing blog articles.
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FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela