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Unlocking Data with Generative AI and RAG

You're reading from   Unlocking Data with Generative AI and RAG Enhance generative AI systems by integrating internal data with large language models using RAG

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Product type Paperback
Published in Sep 2024
Publisher Packt
ISBN-13 9781835887905
Length 346 pages
Edition 1st Edition
Concepts
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Author (1):
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Keith Bourne Keith Bourne
Author Profile Icon Keith Bourne
Keith Bourne
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Table of Contents (20) Chapters Close

Preface 1. Part 1 – Introduction to Retrieval-Augmented Generation (RAG)
2. Chapter 1: What Is Retrieval-Augmented Generation (RAG) FREE CHAPTER 3. Chapter 2: Code Lab – An Entire RAG Pipeline 4. Chapter 3: Practical Applications of RAG 5. Chapter 4: Components of a RAG System 6. Chapter 5: Managing Security in RAG Applications 7. Part 2 – Components of RAG
8. Chapter 6: Interfacing with RAG and Gradio 9. Chapter 7: The Key Role Vectors and Vector Stores Play in RAG 10. Chapter 8: Similarity Searching with Vectors 11. Chapter 9: Evaluating RAG Quantitatively and with Visualizations 12. Chapter 10: Key RAG Components in LangChain 13. Chapter 11: Using LangChain to Get More from RAG 14. Part 3 – Implementing Advanced RAG
15. Chapter 12: Combining RAG with the Power of AI Agents and LangGraph 16. Chapter 13: Using Prompt Engineering to Improve RAG Efforts 17. Chapter 14: Advanced RAG-Related Techniques for Improving Results 18. Index 19. Other Books You May Enjoy

Customer support and chatbots with RAG

Chatbots have evolved from simple scripted responses to the complex, RAG-driven conversational agents we see today. RAG has brought the next wave of innovation to chatbots, incorporating advanced Q&A systems into the capabilities of the chatbot in a way that is significantly more conversational and natural for the user. RAG combines the best of both worlds: the ability to retrieve information from vast datasets about your company and your customers and the capability to generate coherent, contextually relevant responses. This has shown significant promise in customer support scenarios, where the ability to quickly access and leverage company-specific data, such as past customer interactions, FAQs, and support documents, has dramatically enhanced the quality of customer service.

RAG enables chatbots to provide personalized, efficient, and highly relevant responses to user queries in a way that far exceeds the performance of earlier models...

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