Implementing RAG in AI applications
RAG is rapidly becoming a cornerstone of generative AI platforms in the corporate world. RAG combines the power of retrieving internal or new data with generative language models to enhance the quality and relevance of the generated text. This technique can be particularly useful for companies across various industries to improve their products, services, and operational efficiencies. The following are some examples of how RAG can be used:
- Customer support and chatbots: These can exist without RAG, but when integrated with RAG, it can connect those chatbots with past customer interactions, FAQs, support documents, and anything else that was specific to that customer.
- Technical support: With better access to customer history and information, RAG-enhanced chatbots can provide a significant improvement to current technical support chatbots.
- Automated reporting: RAG can assist in creating initial drafts or summarizing existing articles...