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Voicebot and Chatbot Design

You're reading from Voicebot and Chatbot Design Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

Product type Paperback

Published in Sep 2018

Publisher Packt

ISBN-13 9781789139624

Length 296 pages

Edition 1st Edition

Languages

JavaScript

Concepts

Design

Author (1):

Rachel Batish

View More author details

Table of Contents (14) Chapters

Preface

1. Conversational UI is our Future FREE CHAPTER

2. How Not to Build Your Next Chat and Voicebots

3. Building a Killer Conversational App

4. Designing for Amazon Alexa and Google Home

5. Designing a Facebook Messenger Chatbot

6. Contextual Design – Can We Make a Bot Feel More Human?

7. Building Personalities – Your Bot Can Be a Better Human

8. A View into Vertical-Specific Bots – Financial Institutions

9. Travel and E-Commerce Bots – Use Cases and Implementation

10. Conversational Design Project – A Step-By-Step Guide

11. Summary

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Index

Google Home

Amazon's first-mover advantage resulted in an imposing 94% market share by Q3 2016. However, since then, Google Home has shown some growth in the market, reaching a little over 34%. Some predictions show that Google Home will take over Amazon Alexa by 2022 (see the following graph).

Figure 4: The smart speaker market and the predictions for Google Home (from Voicebot.ai)

Google Home is the brand of smart speakers that is developed by Google. The first device was released in the United States in November 2016.

Figure 5: The Google Home: a late bloomer?

Google Home's speakers, just like its competitors, enable users to speak voice commands to interact with services. The voicebot behind Google Home, which takes the form of an intelligent personal assistant, is called the Google Assistant. The Google Assistant is also available on most of the new Android phones and can be downloaded on Apple's devices.

In the same way as Amazon Alexa does, Google Home offers both in-house and third-party...

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Authors (1)

Rachel Batish

Rachel Batish

Rachel Batish is the co-founder and CRO of Conversation.one, the build-once deploy-everywhere platform for conversational apps, which leverages machine learning to maximize the interaction between people and devices. Rachel is responsible for the company's sales and marketing strategies, and is actively involved in the product's roadmap and in the growing voice community. Prior to founding Conversation.one, Rachel founded Zuznow, an AI platform for building mobile apps, and led the company from $0 to $1 M in revenue. Rachel has a BA in political science and an MA in international relations.

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