Packt+ | Advance your knowledge in tech

Explore Products

Best Sellers

New Releases

Books

Videos

Audiobooks

Free Learning

Voicebot and Chatbot Design

You're reading from Voicebot and Chatbot Design Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

Product type Paperback

Published in Sep 2018

Publisher Packt

ISBN-13 9781789139624

Length 296 pages

Edition 1st Edition

Languages

JavaScript

Concepts

Design

Author (1):

Rachel Batish

View More author details

Table of Contents (14) Chapters

Preface

1. Conversational UI is our Future FREE CHAPTER

2. How Not to Build Your Next Chat and Voicebots

3. Building a Killer Conversational App

4. Designing for Amazon Alexa and Google Home

5. Designing a Facebook Messenger Chatbot

6. Contextual Design – Can We Make a Bot Feel More Human?

7. Building Personalities – Your Bot Can Be a Better Human

8. A View into Vertical-Specific Bots – Financial Institutions

9. Travel and E-Commerce Bots – Use Cases and Implementation

10. Conversational Design Project – A Step-By-Step Guide

11. Summary

Other Book You May Enjoy

Leave a review - let other readers know what you think

Index

Amazon Echo? Alexa? Google Home? Actions? What does it all mean?!

We have talked about voice applications and voice-enabled devices, but before we continue our drilldown, let's start with a quick overview to better understand the various terms and solutions that are available on the market today. We will start with Amazon's products and then talk about Google's products, and we will devote a short section to Apple's HomePod as well.

Amazon Echo

Amazon Echo, frequently shortened and referred to as Echo, is a brand of smart speakers developed by Amazon. Some reports state that Amazon has been developing Echo devices since 2010, as part of its first attempts to expand its device portfolio beyond the Kindle (https://en.wikipedia.org/wiki/Amazon_Echo).

The first-generation Amazon Echo, released in 2015, consists of a 23.5 cm tall cylinder speaker, with a seven-piece microphone array, and it requires a wireless internet connection to work. In the default mode, the device listens to all speech, monitoring...

The rest of the chapter is locked

Register for a free Packt account to unlock a world of extra content!

A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.

Unlock this book and the full library FREE for 7 days

Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of

Start free trial

Renews at $19.99/month. Cancel anytime

Authors (1)

Rachel Batish

Rachel Batish

Rachel Batish is the co-founder and CRO of Conversation.one, the build-once deploy-everywhere platform for conversational apps, which leverages machine learning to maximize the interaction between people and devices. Rachel is responsible for the company's sales and marketing strategies, and is actively involved in the product's roadmap and in the growing voice community. Prior to founding Conversation.one, Rachel founded Zuznow, an AI platform for building mobile apps, and led the company from $0 to $1 M in revenue. Rachel has a BA in political science and an MA in international relations.

See other products by Rachel Batish

Other recommended products

Related to this chapter

Alexa Skills Projects

Alexa Skills Projects

Amazon Echo is a smart speaker developed by Amazon, which connects to Amazon's Alexa Voice Service and is entirely controlled by voice commands. Amazon Echo is currently being used for a variety of purposes such as home automation, asking generic queries, and even ordering a cab or pizza.

Jun 2018 8h 20m

Voice User Interface Projects

Voice User Interface Projects

The future of user interfaces is moving away from touch based and mouse clicking web interfaces to voice and conversational based user interfaces. This book will take you on a journey from getting started with voice apps to building your very own smart assistants which not only understand voice commands but respond to them.

Jul 2018 13h 28m

Hands-On Chatbots and Conversational UI Development

Hands-On Chatbots and Conversational UI Development

Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them.

Dec 2017 13h 4m

Hands-On Chatbots and Conversational UI Development

Hands-On Chatbots and Conversational UI Development

Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them.

Dec 2017 13h 4m

Hands-On Chatbots and Conversational UI Development

Hands-On Chatbots and Conversational UI Development

Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them.

Dec 2017 13h 4m

Hands-On Chatbots and Conversational UI Development

Hands-On Chatbots and Conversational UI Development

Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them.

Dec 2017 13h 4m

Building Bots with Node.js

Building Bots with Node.js

Jan 2017 9h 40m

Building Bots with Node.js

Building Bots with Node.js

Jan 2017 9h 40m

Building Bots with Node.js

Building Bots with Node.js

Jan 2017 9h 40m

Hands-On Chatbot Development with Alexa Skills and Amazon Lex

Hands-On Chatbot Development with Alexa Skills and Amazon Lex

This book will help you to discover important AWS services such as S3 and DyanmoDB. Gain practical experience building end-to-end application workflows using NodeJS and AWS Lambda for your Alexa Skills Kit. You will be able to build conversational interfaces using voice or text and deploy them to platforms like Alexa, Facebook Messenger and Slack.

Sep 2018 8h 52m

Exploring Experience Design

Exploring Experience Design

Everything humans interact with has an experience associated with it. Some are good, some are bad, but only recently have we begun to consciously design these experiences. We are now at a point in time when experience-design has suddenly exploded into the consciousness of business people and ordinary people all over the world. This book addressees common queries related to Experience Design such as “what is it?” and “why has it become so important?” “Who pays for it and why? Who creates it and how? Who is it created for and why is it effective?”

Aug 2017 13h 20m

Personalised recommendations for you

Based on your interests and search pattern

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m

Mastering Customer Success

Mastering Customer Success

This guide unveils strategies to cultivate enduring customer relationships. Grounded in effective communication and problem-solving, it shows you how to harness cross-functional collaboration for competitive advantage.

May 2024 5h 40m