Generative AI reference architecture for building a mortgage assistant app

The homebuying process can often appear daunting to prospective buyers, primarily due to the overwhelming amount of paperwork involved. Frequently, buyers find themselves needing more time and an in-depth understanding of the intricate details within these documents. Consequently, they experience feelings of being overwhelmed, confused, and occasionally frustrated as they grapple with grasping the significance of what they are signing, particularly in the context of mortgage-related paperwork.

Addressing these challenges becomes paramount in enhancing the overall customer experience and building trust between buyers and lenders throughout the loan application and closing process. To alleviate this burden and empower homebuyers, a generative AI solution can assist them in comprehending their loan terms and conditions better without relying on mortgage experts or attorneys.

This section delves into the...