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ServiceNow Cookbook

You're reading from   ServiceNow Cookbook Acquire key capabilities for the ServiceNow platform

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Product type Paperback
Published in Feb 2017
Publisher Packt
ISBN-13 9781785880520
Length 376 pages
Edition 1st Edition
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Authors (2):
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Dustin Turner Dustin Turner
Author Profile Icon Dustin Turner
Dustin Turner
Ashish Rudra Srivastava Ashish Rudra Srivastava
Author Profile Icon Ashish Rudra Srivastava
Ashish Rudra Srivastava
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Toc

Table of Contents (8) Chapters Close

Preface 1. Getting Started with Service-Now FREE CHAPTER 2. Performing Core Configuration and Management Tasks 3. Building Data-Driven Application 4. Configuring Alerts and Notifications 5. Building and Configuring Reports 6. Creating and Configuring Workflow Activities 7. Auditing and Diagnosing Service-Now

Sections

In this book, you will find several headings that appear frequently (Getting ready, How to do it, How it works, There's more, and See also).

To give clear instructions on how to complete a recipe, we use these sections as follows:

Getting ready

This section tells you what to expect in the recipe, and describes how to set up any software or any preliminary settings required for the recipe.

How to do it…

This section contains the steps required to follow the recipe.

How it works…

This section usually consists of a detailed explanation of what happened in the previous section.

There's more…

This section consists of additional information about the recipe in order to make the reader more knowledgeable about the recipe.

See also

This section provides helpful links to other useful information for the recipe.

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