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Real-World SRE

You're reading from   Real-World SRE The Survival Guide for Responding to a System Outage and Maximizing Uptime

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Product type Paperback
Published in Aug 2018
Publisher Packt
ISBN-13 9781788628884
Length 340 pages
Edition 1st Edition
Languages
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Author (1):
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Nat Welch Nat Welch
Author Profile Icon Nat Welch
Nat Welch
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Table of Contents (13) Chapters Close

Preface 1. Introduction FREE CHAPTER 2. Monitoring 3. Incident Response 4. Postmortems 5. Testing and Releasing 6. Capacity Planning 7. Building Tools 8. User Experience 9. Networking Foundations 10. Linux and Cloud Foundations Other Books You May Enjoy Index

Tech as a profit center and procurement

As mentioned earlier, depending on your company, tech can be thought of as a profit center or a cost center. Usually, if technology is the product you are selling, your team is a profit center, and if technology is helping your company succeed, you are instead a cost center. If this is rubbed in your team's face too much, it can feel like an insult. Engineers are builders and creative types, and some may feel unmotivated or depressed to be thought of as not an integral part of the company's success. This is utter nonsense, but it happens. One way to remove it from your team's mind is to fight harder for a larger budget. Often, engineers only notice the difference if they find that they cannot do things they want to because things are not in the budget. The team's manager probably needs to do a better job of helping their manager or executive team to understand the value their team is providing and how investment in them improves...

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