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Microsoft System Center 2016 Service Manager Cookbook

You're reading from   Microsoft System Center 2016 Service Manager Cookbook Discover over 100 practical recipes to help you master the art of IT service management for your organization

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Product type Paperback
Published in Feb 2017
Publisher Packt
ISBN-13 9781786464897
Length 638 pages
Edition 2nd Edition
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Authors (5):
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Steve Buchanan Steve Buchanan
Author Profile Icon Steve Buchanan
Steve Buchanan
Anders Asp Anders Asp
Author Profile Icon Anders Asp
Anders Asp
Steve Beaumont Steve Beaumont
Author Profile Icon Steve Beaumont
Steve Beaumont
Dieter Gasser Dieter Gasser
Author Profile Icon Dieter Gasser
Dieter Gasser
Andreas Baumgarten Andreas Baumgarten
Author Profile Icon Andreas Baumgarten
Andreas Baumgarten
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Toc

Table of Contents (16) Chapters Close

Preface 1. ITSM and ITIL Frameworks and Processes FREE CHAPTER 2. Personalizing SCSM 2016 Administration 3. Configuring Service Level Agreements (SLAs) 4. Building the Configuration Management Database (CMDB) 5. Deploying Service Request Fulfilment 6. Deploying and Configuring the HTML5 Self-Service Portal 7. Working with Incident and Problem Management 8. Designing and Configuring Change Management and Release Management 9. Implementing Security Roles 10. Working with the Data Warehouse and Reporting 11. Extending SCSM with Advanced Personalization 12. Automating Service Manager 2016 13. Whats New in SCSM 2016 and Upgrading from SCSM 2012 R2 A. Community Extensions and Third-Party Commercial SCSM Solutions B. Useful Websites and Community Resources

Adding configuration items manually


This recipe will show you how to use the Service Manager console to manually create a computer configuration item without using the connector framework or by importing any information.

How to do it...

The following steps will guide you through the process of adding CIs manually to the Service Manager CMDB:

  1. In the Service Manager console navigate to Configuration Items | Computers | All Windows Computers.

  2. Click on Create Computer in the task pane on the right-hand side of the console.

  3. A new form screen will open.

  4. Fill out the form with relevant data, ensuring any field marked with a red asterisk is filled in as they are mandatory fields.

  5. Click on OK.

How it works...

Filling in the form submits the data to the database, creating the CI and a unique GUID identifier within the database.

There's more...

This method can be repeated for any configuration item within Service Manager. For a basic installation, this includes CIs such as the following:

  • Computers/servers

  • Printers...

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