Creating Management Packs to save your SCSM personalization
This recipe details the steps for creating a Management Pack in which to save your customizations. Management Packs are an XML storage format that hold customizations such as new folders, views, and queues, right through to new class types.
Getting ready
You need to ensure you have successfully installed the SCSM product, are a user in the SCSM Administrator role, and have the SCSM console open.
You should also think about adopting a naming convention for your management packs and utilization of a prefix to the naming convention to easily identify management packs custom to your organization.
How to do it...
The following steps will guide you through the process of creating a management pack for personalizations:
Navigate to Service Manager Console | Administration | Management Packs and click on Create Management Pack under Tasks:
Provide a Name -
PON - Incident - Lists.Tip
The name used above as an example for the management pack uses...
