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You're reading from Microsoft Power Platform Functional Consultant: PL-200 Exam Guide Learn how to customize and configure Microsoft Power Platform and prepare for the PL-200 exam

Product type Paperback

Published in Dec 2020

Publisher Packt

ISBN-13 9781838985684

Length 648 pages

Edition 1st Edition

Tools

Dynamics CRM

Concepts

Project Management

Author (1):

Julian Sharp

View More author details

Table of Contents (34) Chapters

Preface

1. Section 1: Introduction

2. PL-200 Exam FREE CHAPTER

3. Section 2: Microsoft Dataverse

4. Power Platform

5. Data Modeling

6. Business Rules

7. Classic Workflows

8. Managing Data

9. Dataverse Settings

10. Security

11. Section 3: Power Apps

12. Model-Driven Apps

13. Canvas Apps

14. Portal Apps

15. Section 4: Automation

16. Power Automate Flows

17. Business Process Flows

18. UI Flows

19. Section 5: Power Virtual Agents

20. Creating Chatbots

21. Configuring Chatbots

22. Section 6: Integrations

23. Power BI

24. AI Builder

25. Microsoft 365 Integration

26. Application Life Cycle Management

27. Tips and Tricks

28. Practice Test 1

29. Answers to Practice Test 1

30. Practice Test 2

31. Answers to Practice Test 2

32. Assessments

33. Other Books You May Enjoy

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Question 26

How should you meet the requirement to leverage existing support information?

A) Use Suggest topics.
B) Create a custom entity.
C) Use Q&A Maker.
D) Create topics from Customer Service Insights.

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Authors (1)

Sharp

Julian Sharp is a Dynamics 365 and Power Platform solutions architect and Microsoft Certified Trainer. He holds many certifications in configuring, customizing, and developing for several Microsoft products. Julian is a Microsoft MVP who has been building solutions on the Microsoft stack for 20 years. He uses a combination of Microsoft Dynamics 365, Power Platform, and Azure to create solutions to meet complex business needs. Julian is the author of Microsoft Power Platform Functional Consultant: PL-200 Exam Guide. Extending Power Platform both on the server side and the client side to enhance the user experience has recently led Julian into utilizing code components in his solutions.

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