The experience expectations for a Dynamics 365/Power Platform Functional Consultant are as follows:
- Must have experience of the full life cycle of Dynamics 365/Power Platform systems from requirements, through design and implementation, to ongoing support and upgrades
- Must understand the features and capabilities of each of the Dynamics 365 apps
- Must have a broad knowledge of the Power Platform, understanding its capabilities, boundaries, and constraints
- Must be able to customize and configure Dynamics 365 and the Power Platform
- Must be able to apply their knowledge of customization and configuration to meet customer needs
- Should have a basic understanding of solutions architecture and quality assurance
- Should understand the extensibility capabilities of Dynamics 365 and the Power Platform
- Must have experience in configuring entities, fields, and relationships; customizing forms and views; customizing charts and dashboards; configuring the security model; configuring processes; managing solutions and instances; and configuring for mobile devices
- Must have experience of integrating with other applications and services
- Must effectively communicate with members of the delivery team, stakeholders, and customers
There is not a single functional consultant role, but separate roles for each of the main Dynamics 365 apps, and also for the Power Platform.
