The integration between Microsoft Teams and the Common Data Service shares documents between the Common Data Service record and the Microsoft Teams channel:
- Documents show in the Files tab in Microsoft Teams.
- Documents show under Documents in the model-driven app.
The integration between the Common Data Service and Microsoft Teams is disabled by default. You have two options for integrating with Microsoft Teams:
- Basic: Configuration must be performed in Microsoft Teams.
- Enhanced: Configuration is driven by a wizard in the model-driven app.
The following screenshot shows the options to enable Microsoft Teams integration in the system settings:
Figure 19.20 – Microsoft Teams integration settings
If Microsoft Teams integration is not enabled, users can still add a Common Data Service record to a Teams channel, but the common file functionality is not enabled. All the user will be able to do is view and update...
