You can permit other users to edit your chatbot and access the chatbot's session logs by sharing it with users. From the Home page in the Power Virtual Agents portal, click on the Share button on the top-right. Clicking on the Share button opens a pane on the right-hand side of the portal. To share your chatbot, enter the user's email address and click on the Share button.
The user you share the bot with must have been assigned the Environment maker security role, which allows users to create apps in an environment. How to assign security roles to users was covered in Chapter 8, Security.
Users can collaborate on chatbots, with different users working on distinct parts of the bot at the same time.
Authoring a chatbot is the process of adding conversation triggers, messages, conditions, and actions. Chapter 16, Configuring Chatbots, will explain these concepts and show you how to author your own bot.
We will use the sample topics included...
