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Mastering ServiceNow Scripting

You're reading from   Mastering ServiceNow Scripting Leverage JavaScript APIs to perform client-side and server-side scripting on ServiceNow instances

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Product type Paperback
Published in Feb 2018
Publisher Packt
ISBN-13 9781788627092
Length 226 pages
Edition 1st Edition
Languages
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Author (1):
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Andrew Kindred Andrew Kindred
Author Profile Icon Andrew Kindred
Andrew Kindred
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Table of Contents (14) Chapters Close

Preface 1. Getting Started FREE CHAPTER 2. Exploring the ServiceNow Glide Class 3. Introduction to Client-Side Scripting 4. Advanced Client-Side Scripting 5. Introduction to Server-Side Scripting 6. Advanced Server-Side Scripting 7. Introduction to Custom Pages 8. Scripting with Jelly 9. Debugging the Script 10. Best Practices 11. Deployments with the Update Sets 12. Building a Custom Application Using ServiceNow Scripting 13. Other Books You May Enjoy

UI policies

UI policies are a more configurable version of client scripts. An administrator sets a condition and then uses actions or scripts to amend fields. Using configuration, a developer can change whether a field is mandatory, visible, and read-only. If these are the changes you are considering making to a field, a UI policy is usually the best option. UI policies are easier to understand and maintain for other administrators than client scripts.

UI policies can also be scripted based on the condition set, as in, you can run code if the condition matches and you can run code if the condition does not match. Setting the condition in a UI policy is much like setting a condition elsewhere in ServiceNow, as it uses the standard condition builder.

UI policies run against a table, but because you can use the condition builder, a number of fields can be used as part of the condition...

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