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Mastering ServiceNow Scripting

You're reading from   Mastering ServiceNow Scripting Leverage JavaScript APIs to perform client-side and server-side scripting on ServiceNow instances

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Product type Paperback
Published in Feb 2018
Publisher Packt
ISBN-13 9781788627092
Length 226 pages
Edition 1st Edition
Languages
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Author (1):
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Andrew Kindred Andrew Kindred
Author Profile Icon Andrew Kindred
Andrew Kindred
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Table of Contents (14) Chapters Close

Preface 1. Getting Started FREE CHAPTER 2. Exploring the ServiceNow Glide Class 3. Introduction to Client-Side Scripting 4. Advanced Client-Side Scripting 5. Introduction to Server-Side Scripting 6. Advanced Server-Side Scripting 7. Introduction to Custom Pages 8. Scripting with Jelly 9. Debugging the Script 10. Best Practices 11. Deployments with the Update Sets 12. Building a Custom Application Using ServiceNow Scripting 13. Other Books You May Enjoy

Script examples

Having introduced the basic elements of client-side scripting and how and where to use it, we can take a look at some examples of scripts to further our understanding.

We'll start by looking at some client script examples.

In this first example, we'll use an onLoad client script to show and hide form sections based on the logged-in users' roles. We'll only show the related records form section on the incident form if the logged-in user has the itil_admin role:

function onLoad() {
if (g_user.hasRole('itil_admin')) {
g_form.setSectionDisplay('related_records', false);
}
}

As you can see in the example, we are using g_user's hasRole method to determine whether the logged-in user has the required role. If they don't, then we use the g_form setSectionDisplay method to hide the form section. Putting this client...

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