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Learning ServiceNow

You're reading from   Learning ServiceNow Administration and development on the Now platform, for powerful IT automation

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Product type Paperback
Published in Jun 2018
Publisher
ISBN-13 9781788837040
Length 388 pages
Edition 2nd Edition
Languages
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Author (1):
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Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (17) Chapters Close

Preface 1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-Side Glide API 10. The Client-Side Glide API 11. Server-Side Scripting 12. Client-Side Scripting 13. Service Portal Scripting 14. Debugging 15. Pro Tips Index

List v2 versus List v3

Before we get into a deep discussion about lists and how they work, you should be aware that there are two common versions of the list view in use presently: List v2 and List v3. You can see if the List v3 plugin is enabled in your instance, by going to System Definition | Plugins, and searching for the term: list. If it is enabled, the Status column will show Active with a little green circle. Otherwise, it'll show Inactive.

While List v3 is the latest generation and what we're going to focus on in this book, it is important to understand List v2 as well. This is because all embedded lists, list reports, and hierarchical table lists such as the update set (sys_update_set) table list, all display in List v2 by default, since List v3 does not support those features.

A quick and easy way to tell if you're looking at a List v2 or a List v3, is to check for the personalization gear button List v2 versus List v3. If you see that, then you're looking at a List v2 list. On...

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