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Kali Linux Web Penetration Testing Cookbook
Kali Linux Web Penetration Testing Cookbook

Kali Linux Web Penetration Testing Cookbook: Identify, exploit, and prevent web application vulnerabilities with Kali Linux 2018.x , Second Edition

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Profile Icon Gilberto Najera-Gutierrez
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Arrow left icon
Profile Icon Gilberto Najera-Gutierrez
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Paperback Aug 2018 404 pages 2nd Edition
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Kali Linux Web Penetration Testing Cookbook

Setting Up Kali Linux and the Testing Lab

In this chapter, we will cover:

  • Installing VirtualBox on Windows and Linux
  • Creating a Kali Linux virtual machine
  • Updating and upgrading Kali Linux
  • Configuring the web browser for penetration testing
  • Creating a vulnerable virtual machine
  • Creating a client virtual machine
  • Configuring virtual machines for correct communication
  • Getting to know web applications on a vulnerable virtual machine

Introduction

In this first chapter, we will cover how to prepare our Kali Linux installation to be able to follow all the recipes in the book and set up a laboratory with vulnerable web applications using virtual machines.

Installing VirtualBox on Windows and Linux

Virtualization is, perhaps, the most convenient tool when it comes to setting up testing laboratories or experimenting with different operating systems, since it allows us to run multiple virtual computers inside our own without the need for any additional hardware.

Throughout this book, we will use VirtualBox as a virtualization platform to create our testing targets as well as our Kali Linux attacking machine.

In this first recipe, we will show you how to install VirtualBox on Windows and on any Debian-based GNU/Linux operating system (for example, Ubuntu).

It is not necessary for the reader to install both operating systems. The fact that this recipe shows both options is for the sake of completion.

Getting ready

If we are using Linux as a base operating system, we will need to update our software repository's information before installing anything on it. Open a Terminal and issue the following command:

# sudo apt-get update

How to do it...

The following steps need to be performed for installing VirtualBox:

  1. To install VirtualBox in any Debian-based Linux VirtualBox, we can just open a Terminal and enter the following command:
# sudo apt-get install virtualbox
  1. After the installation finishes, we will find VirtualBox in the menu by navigating
    to Applications | Accessories | VirtualBox. Alternatively, we can call it from a Terminal:
# virtualbox
If you are using a Windows machine as a base system, skip to step 3.
  1. In Windows, we need to download the VirtualBox installer from https://www.virtualbox.org/wiki/Downloads
  1. Once the file is downloaded we open it and start the installation process.
  2. In the first dialog box, click Next and follow the installation process.
  3. We may be asked about installing network adapters from the Oracle corporation; we need to install these for the network in the virtual machines to work properly:
  1. After the installation finishes, we just open VirtualBox from the menu:
  1. Now we have VirtualBox running and we are ready to set up the virtual machines to make our own testing laboratory.

How it works...

VirtualBox will allow us to run multiple machines inside our computer through virtualization. With this, we can mount a full laboratory with different computers using different operating systems and run them in parallel as far as the memory resources and processing power of our host allow us to.

There's more...

The VirtualBox extension pack gives the VirtualBox's virtual machine extra features, such as USB 2.0/3.0 support and remote desktop capabilities. It can be downloaded from https://www.virtualbox.org/wiki/Downloads. After it is downloaded, just double-click on it and VirtualBox will do the rest.

See also

There are some other virtualization options out there. If you don't feel comfortable using VirtualBox, you may want to try the following:

  • VMware Player/Workstation
  • QEMU
  • Xen
  • Kernel-based Virtual Machine (KVM)

Creating a Kali Linux virtual machine

Kali is a GNU/Linux distribution built by Offensive Security that is focused on security and penetration testing. It comes with a multitude of tools preinstalled, including the most popular open source tools used by security professionals for reverse engineering, penetration testing, and forensic analysis.

We will use Kali Linux throughout this book as our attacking platform and we will create a virtual machine from scratch and install Kali Linux in it in this recipe.

Getting ready

Kali Linux can be obtained from its official download page https://www.kali.org/downloads/. For this recipe, we will use the 64-bit image (the first option on the page).

How to do it...

The process of creating a virtual machine in VirtualBox is pretty straightforward; let's look at this and perform the following steps:

  1. To create a new virtual machine in VirtualBox, we can use the main menu, Machine | New, or click the New button.
  1. New dialog will pop up; here, we choose a name for our virtual machine, the type, and the version of the operating system:
  1. Next, we are asked about the memory size for this virtual machine. Kali Linux requires a minimum of 1 GB; we will set 2 GB for our virtual machine. This value depends on the resources of your system.
  2. We click Next and get to the hard disk setup. Select Create a virtual hard disk now and click Create for VirtualBox to create a new virtual disk file in our host filesystem:
  1. On the next screen, select these options:
    • Dynamically allocated: This means the disk image for this virtual machine will be growing in size (in fact, it will be adding new virtual disk files) when we add or edit files in the virtual system.
    • For Hard disk file type, pick VDI (VirtualBox Disk Image) and click Next.
    • Next, we need to select where the files will be stored in our host filesystem and the maximum size they will have; this is the storage capacity for the virtual operating system. We leave the default location alone and select a 35.36 GB size. This depends on your base machine's resources, but should be at least 20 GB in order to install the requisite tools. Now, click on Create:
  1. Once the virtual machine is created, select it and click Settings, and then go to Storage and select the CD icon under Controller: IDE. In the Attributes panel, click on the CD icon and select Choose Virtual Optical Disk File and browse to the Kali image downloaded from the official page. Then click OK:
  1. We have created a virtual machine, but we still need to install the operating system. Start the virtual machine and it will boot using the Kali image we configured as the virtual CD/DVD. Use the arrows to select Graphical install and hit Enter:
  1. We are starting the installation process. On the next screens, select the language, keyboard distribution, hostname, and domain for the system.
  1. After that, you will be asked for a Root password; root is the administrative, all-powerful user in Unix-based systems and, in Kali, it is the default login account. Set a password, confirm it, and click Continue:
  1. Next, we need to select the time zone, followed by configuration of the hard disk; we will use guided setup using the entire disk:
  1. Select the disk on which you want to install the system (there should only be one).
  2. The next step is to select the partitioning options; we will use All files in one partition.
  1. Next, we need to confirm the setup by selecting Finish partitioning and write changes to disk and clicking Continue. Then select Yes to write the changes and Continue again on the next screen. This will start the installation process:
  1. When the installation is finished, the installer will ask you to configure the package manager. Answer Yes to Use a network mirror and set up your proxy configuration; leave it blank if you don't use a proxy to connect to the internet.
  2. The final step is to configure the GRUB loader: just answer Yes and, on the next screen, select the hard disk from the list. Then, click Continue and the installation will be complete.
  3. Click Continue in the Installation complete window to restart the VM.
  4. When the VM restarts, it will ask for a username; type root and hit Enter. Then enter the password you set for the root user to log in. Now we have Kali Linux installed.

How it works...

In this recipe, we created our first virtual machine in VirtualBox, set the reserved amount of memory our base operating system will share with it, and created a new virtual hard disk file for the VM to use and set the maximum size. We also configured the VM to start with a CD/DVD image and, from there, installed Kali Linux the same way we would install it on a physical computer.

To install Kali Linux, we used the graphical installer and selected guided disk partitioning, this is, when we install an operating system, especially a Unix-based one, we need to define which parts of the system are installed (or mounted) in which partitions of the hard disk; luckily for us, Kali Linux's installation can take care of that and we only need to select the hard disk and confirm the proposed partitioning. We also configured Kali to use the network repositories for the package manager. This will allow us to install and update software from the internet and keep our system up to date.

There's more...

Updating and upgrading Kali Linux

Before we start testing the security of our web application, we need to be sure that we have all the necessary up-to-date tools. This recipe covers the basic task of maintaining the most up-to-date Kali Linux tools and their most recent versions. We will also install the web applications testing meta-package.

How to do it...

Once you have a working instance of Kali Linux up and running, perform the following steps:

  1. Log in as a root on Kali Linux; and open a Terminal.
  1. Run the apt-get update command. This will download the updated list of packages (applications and tools) that are available to install:
  1. Once the update is finished, run the apt-get full-upgrade command to update the system to the latest version:
  1. When asked to continue, press Y and then press Enter.
  2. Now, we have our Kali Linux up to date and ready to continue.
  3. Although Kali comes with a good set of tools preinstalled, there are some others that are included in its software repositories but not installed by default. To be sure we have everything we need for web application penetration testing, we install the kali-linux-web meta-package by entering the apt-get install kali-linux-web command:
  1. We can find the tools we have installed in the Applications menu under 03 - Web Applications Analysis:

How it works...

In this recipe, we have covered a basic procedure for package updates in Debian-based systems (such as Kali Linux) by using the standard software manager, apt. The first call to apt-get with the update parameter downloaded the most recent list of packages available for our specific system in the configured repositories. As Kali Linux is now a rolling distribution, this means that it is constantly updated and that there are no breaks between one version and the next; the full-upgrade parameter downloads and installs system (such as kernel and kernel modules) and non-system packages up to their latest version. If no major changes have been made, or we are just trying to keep an already installed version up to date, we can use the upgrade parameter instead.

In the last part of this recipe, we installed the kali-linux-web meta-package. A meta-package for apt is an installable package that contains many other packages, so we only need to install one package and all of the ones included will be installed. In this case, we installed all web penetration testing tools included in Kali Linux.

Configuring the web browser for penetration testing

Most web penetration testing happens in the client, that is, in the web browser; hence, we need to prepare our browser to make it a useful tool for our purposes. In this recipe, we will do that by adding several plugins to the Firefox browser installed in Kali Linux by default.

How to do it...

Firefox is a very flexible browser that fits the purpose of web penetration testing very well; it also comes pre-installed in Kali Linux. Let's customize it a little bit to make it better using the following steps:

  1. Open Firefox and go to Add-ons in the menu:
  1. In the search box, type wappalyzer to look for the first plugin we will install:
  1. Click Install in the Wappalyzer add-on to install it. You may also need to confirm the installation.
  2. Next, we search for FoxyProxy.
  3. Click on Install.
  4. Now search for and install Cookies Manager+.
  5. Search for and install HackBar.
  6. Search for and install HttpRequester.
  7. Search for and install RESTClient.
  8. Search for and install User-Agent Switcher.
  9. Search for and install Tampermonkey.
  10. Search for and install Tamper Data and Tamper Data Icon Redux.
  1. The list of extensions installed should look like the following screenshot:

How it works...

So far, we've just installed some tools in our web browser, but what are these tools good for when it comes to penetration testing a web application? The add-ons installed are as follows:

  • HackBar: A very simple add-on that helps us try different input values without having to change or rewrite the full URL. We will be using this a lot when doing manual checks for cross-site scripting and injections. It can be activated using the F9 key.
  • Cookies Manager+: This add-on will allow us to view and sometimes modify the value of cookies the browser receives from the applications.
  • User-Agent Switcher: This add-on allows us to modify the user-agent string (the browser identifier) that is sent in all requests to the server. Applications sometimes use this string to show or hide certain elements depending on the browser and operating system used.
  • Tamper Data: This add-on has the ability to capture any request to the server just after it is sent by the browser, giving us the chance to modify the data after introducing it in the application's forms and before it reaches the server. Tamper Data Icon Redux only adds an icon.
  • FoxyProxy Standard: A very useful extension that lets us change the browser's proxy settings in one click using user-provided presets.
  • Wappalyzer: This is a utility to identify the platforms and developing tools used in websites. This is very useful for fingerprinting the web server and the software it uses.
  • HttpRequester: With this tool, it is possible to craft HTTP requests, including get, post, and put methods, and to watch the raw response from the server.
  • RESTClient: This is basically a request generator like HTTP requester, but focused on REST web services. It includes options to add headers, different authentication modes, and get, post, put, and delete methods.
  • Tampermonkey: This is an extension that will allow us to install user scripts in the browser and make on-the-fly changes to web page content before or after they load. From a penetration testing point of view, this is useful to bypass client-side controls and other client code manipulations.

See also

Other add-ons that could prove useful for web application penetration testing are the following:

  • XSS Me
  • SQL Inject Me
  • iMacros
  • FirePHP

Creating a client virtual machine

Now, we are ready to create our next virtual machine; it will be the server that will host the web applications we'll use to practice and improve our penetration testing skills.

We will use a virtual machine called OWASP Broken Web Apps (BWA), which is a collection of vulnerable web applications specially set up to perform security testing.

How to do it...

OWASP BWA is hosted in SourceForge, a popular repository for open source projects. The following steps will help us in creating a vulnerable virtual machine:

  1. Go to http://sourceforge.net/projects/owaspbwa/files/ and download the latest release of the .ova file. At the time of writing, it is OWASP_Broken_Web_Apps_VM_1.2.ova:
  1. Wait for the download to finish and then open the file.
  1. VirtualBox's import dialog will launch. If you want to change the machine's name or description, you can do so by double-clicking on the values. Here, you can change the name and options for the virtual machine; we will leave them as they are. Click on Import:
  1. The import should take a minute and, after that, we will see our virtual machine displayed in VirtualBox's list. Let's select it and click on Start.
  2. After the machine starts, we will be asked for a login and password; type root as the login, and owaspbwa as the password, and we are set.

How it works...

OWASP BWA is a project aimed at providing security professionals and enthusiasts with a safe environment to develop attacking skills and identify and exploit vulnerabilities in web applications, in order to be able to help developers and administrators fix and prevent them.

This virtual machine includes different types of web applications; some of them are based
on PHP, some in Java. We even have a couple of .NET-based vulnerable applications. There
are also some vulnerable versions of known applications, such as WordPress or Joomla.

See also

There are many options when we talk about vulnerable applications and virtual machines. A remarkable website that holds a great collection of such applications is VulnHub (https://www.vulnhub.com/). It also has walkthroughs that will help you to solve some challenges and develop your skills.

In this book, we will use another virtual machine for some recipes, bWapp bee-box, which can be downloaded from the project's site: https://sourceforge.net/projects/bwapp/files/bee-box/.

There are also virtual machines that are thought of as self-contained web penetration testing environments, in other words, they contain vulnerable web applications, but also the tools for testing and exploiting the vulnerabilities. A couple of other relevant examples are:

Configuring virtual machines for correct communication

To be able to communicate with our virtual server and client, we need to be in the same network segment; however, having virtual machines with known vulnerabilities in our local network may pose an important security risk. To avoid this risk, we will perform a special configuration in VirtualBox to allow us to communicate with both server and client virtual machines from our Kali Linux host without exposing them to the network.

Getting ready

Before we proceed, open VirtualBox and make sure that the vulnerable server and client virtual machines are turned off.

How to do it...

VirtualBox creates virtual network adapters in the base system in order to manage DHCP and virtual networks. These adapters are independent from the ones assigned to virtual machines; we will create a virtual network and add the Kali and vulnerable virtual machines to it by using the following steps:

  1. In VirtualBox, navigate to File | Preferences... | Network.
  2. Select the Host-only Networks tab.
  3. Click on the plus (+) button to add a new network.
  4. The new network (vboxnet0) will be created and its details window will pop up.
  5. In this dialog box, you can specify the network configuration; if it doesn't interfere with your local network configuration, leave it as it is. You may change it and use some other address in the segments reserved for local networks (10.0.0.0/8, 172.16.0.0/12, 192.168.0.0/16).
  6. Now, go to the DHCP Server tab; here, we can configure the dynamic IP address assignation in the host-only network. We'll start our dynamic addressing at 192.168.56.10:
  1. After proper configuration is done, click OK.
  2. The next step is to configure the vulnerable virtual machine (vm_1). Select it and go to its Settings.
  1. Click Network and, in the Attached to: drop-down menu, select Host-only Adapter.
  2. In Name, select vboxnet0.
  3. Click OK.
  4. Follow steps 8 to 11 for the Kali virtual machine (Kali Linux 2018.1) and all of the testing machines you want to include in your lab.
  5. After configuring all virtual machines, let's test whether they can actually communicate. Let's see the network configuration of our Kali machine; open a Terminal and type:
ifconfig          
  1. We can see that we have a network adapter called eth0 and it has the IP address 192.168.56.10. Depending on the configuration you used, this may vary.
  2. For vm_1, the network address is displayed on the start screen, although you can also check the information by logging in and using ifconfig:
  1. Now, we have the IP addresses of our three machines: 192.168.56.10 for Kali Linux, and 192.168.56.11 for the vulnerable vm_1. Let's test the communication; we are going to ping vm_ 1 from our Kali Linux:
ping 192.168.56.11
Ping sends an ICMP request to the destination and waits for the reply; this is useful to test whether communication is possible between two nodes in the network.
  1. We do the same to and from all of the virtual machines in our laboratory to check whether they can communicate with each other.
  2. Windows desktop systems, like Windows 7 and Windows 10, may not respond to pings; that's normal because Windows 7 is configured by default to not respond to ping requests. To check connectivity in this case, if you have Windows machines in your lab, you can use arping from the Kali machine:
arping -c 4 192.168.56.103

How it works...

A host-only network is a virtual network that acts as a LAN, but its reach is limited to the host that is running the virtual machines without exposing them to external systems. This kind of network also provides a virtual adapter for the host to communicate with the virtual machines as if they were in the same network segment.

With the configuration we just made, we will be able to communicate between the machine that will take the roles of client and attacking machine in our tests and the web server that will host our target applications.

Getting to know web applications on a vulnerable virtual machine

OWASP BWA contains many web applications, intentionally rendered vulnerable to the most common attacks. Some of them are focused on the practice of some specific technique,
while others try to replicate real-world applications that happen to have vulnerabilities.

In this recipe, we will take a tour of our vulnerable_vm and get to know some of the applications it includes.

Getting ready

We need to have our vulnerable_vm running and its network correctly configured. For this book, we will be using 192.168.56.10 as its IP address.

How to do it...

The steps that need to be performed are as follows:

  1. With vm_1 running, open your Kali Linux host's web browser and go to http://192.168.56.10. You will see a list of all the applications that the server contains:
  1. Let's go to Damn Vulnerable Web Application.
  2. Use admin as a username and admin as a password. We can see a menu on the left; this menu contains links to all the vulnerabilities that we can practice in this application: Brute Force, Command Execution, SQL Injection, and so on. Also, the DVWA Security section is where we can configure the security (or complexity) levels of the vulnerable inputs:
  1. Log out and return to the server's homepage.
    1. Now, we click on OWASP WebGoat.NET. This is a .NET application where we will be able to practice file and code injection attacks, cross-site scripting, and encryption vulnerabilities. It also has a WebGoat Coins Customer Portal that simulates a shopping application and can be used to practice not only the exploitation of vulnerabilities, but also their identification:
  1. Now return to the server's home page.
  1. Another interesting application included in this virtual machine is BodgeIt, which is a minimalistic version of an online store based on JSP. It has a list of products that we can add to a shopping basket, a search page with advanced options, a registration form for new users, and a login form. There is no direct reference to vulnerabilities; instead, we will need to look for them:
  1. We won't be able to look at all the applications in a single recipe, but we will be using some of them in this book.

How it works...

The applications in the home page are organized in the following six groups:

  • Training applications: These are the ones that have sections dedicated to
    practice-specific vulnerabilities or attack techniques; some of them include
    tutorials, explanations, or other kinds of guidance.
  • Realistic, intentionally vulnerable applications: Applications that act as real-world applications (stores, blogs, and social networks) and are intentionally left vulnerable by their developers for the sake of training.
  • Old (vulnerable) versions of real applications: Old versions of real applications,
    such as WordPress and Joomla, are known to have exploitable vulnerabilities;
    these are useful to test our vulnerability identification skills.
  • Applications for testing tools: The applications in this group can be used as benchmarks for automated vulnerability scanners.
  • Demonstration pages/small applications: These are small applications that have only one or a few vulnerabilities, for demonstration purposes only.
  • OWASP demonstration application: OWASP AppSensor is an interesting application; it simulates a social network and could have some vulnerabilities in it. But it will log any attack attempts, which is useful when trying to learn, for example, how to bypass some security devices such as a web application firewall.

See also

Even though OWASP BWA is one of the most complete collections of vulnerable web applications for testing purposes, there are other virtual machines and web applications that could complement it as they contain different applications, frameworks, or configurations. The following are worth a try:

Left arrow icon Right arrow icon

Key benefits

  • Familiarize yourself with the most common web vulnerabilities
  • Conduct a preliminary assessment of attack surfaces and run exploits in your lab
  • Explore new tools in the Kali Linux ecosystem for web penetration testing

Description

Web applications are a huge point of attack for malicious hackers and a critical area for security professionals and penetration testers to lock down and secure. Kali Linux is a Linux-based penetration testing platform that provides a broad array of testing tools, many of which can be used to execute web penetration testing. Kali Linux Web Penetration Testing Cookbook gives you the skills you need to cover every stage of a penetration test – from gathering information about the system and application, to identifying vulnerabilities through manual testing. You will also cover the use of vulnerability scanners and look at basic and advanced exploitation techniques that may lead to a full system compromise. You will start by setting up a testing laboratory, exploring the latest features of tools included in Kali Linux and performing a wide range of tasks with OWASP ZAP, Burp Suite and other web proxies and security testing tools. As you make your way through the book, you will learn how to use automated scanners to find security ?aws in web applications and understand how to bypass basic security controls. In the concluding chapters, you will look at what you have learned in the context of the Open Web Application Security Project (OWASP) and the top 10 web application vulnerabilities you are most likely to encounter, equipping you with the ability to combat them effectively. By the end of this book, you will have acquired the skills you need to identify, exploit, and prevent web application vulnerabilities.

Who is this book for?

Kali Linux Web Penetration Testing Cookbook is for IT professionals, web developers, security enthusiasts, and security professionals who want an accessible reference on how to find, exploit, and prevent security vulnerabilities in web applications. The basics of operating a Linux environment and prior exposure to security technologies and tools are necessary.

What you will learn

  • Set up a secure penetration testing laboratory
  • Use proxies, crawlers, and spiders to investigate an entire website
  • Identify cross-site scripting and client-side vulnerabilities
  • Exploit vulnerabilities that allow the insertion of code into web applications
  • Exploit vulnerabilities that require complex setups
  • Improve testing efficiency using automated vulnerability scanners
  • Learn how to circumvent security controls put in place to prevent attacks
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Table of Contents

11 Chapters
Setting Up Kali Linux and the Testing Lab Chevron down icon Chevron up icon
Reconnaissance Chevron down icon Chevron up icon
Using Proxies, Crawlers, and Spiders Chevron down icon Chevron up icon
Testing Authentication and Session Management Chevron down icon Chevron up icon
Cross-Site Scripting and Client-Side Attacks Chevron down icon Chevron up icon
Exploiting Injection Vulnerabilities Chevron down icon Chevron up icon
Exploiting Platform Vulnerabilities Chevron down icon Chevron up icon
Using Automated Scanners Chevron down icon Chevron up icon
Bypassing Basic Security Controls Chevron down icon Chevron up icon
Mitigation of OWASP Top 10 Vulnerabilities Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

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joel m. Nov 23, 2018
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El libro es bueno y comienza con lo básico y paso a paso
Amazon Verified review Amazon
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FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela